SonderMind - Mental Health

Name: SonderMind - Mental Health
Rating: 4.7 (11988 reviews)
Author: Sondermind lnc.

By: Sondermind lnc. App

Therapy, Psychiatry, Wellness

Overview

Version:

9.3.1

Last updated: 2026-07-15

Features & Capabilities

SonderMind is your mental health home. It provides therapy, psychiatry, and self-care in one app, with appointments available within a week and options for insured or uninsured care. A care concierge guides you to the right path, whether scheduling a therapy or psychiatry session or exploring wellness resources.

Experience video therapy or psychiatry, progress tracking, and in-app self-care tools like breathing exercises, meditations, and brain training. Available for all ages (6+) with therapy offered in 45 states and DC; psychiatry is currently available in a subset of states. Self-care tools are accessible to everyone. Learn more at sondermind.com/states.

User Growth & Download Statistics

App Education

By:

Sondermind lnc.

Rating:

4.70

(11,988) 177 new ratings

Version:

9.3.1 Last updated: 2026-07-15

Version code:

888081743

Creation date:

2019-08-22

Compatible devices:

Size:

194.74MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-18

Compare stats and ranking:

Ranking

# 16,184 ▲ 129

Other rankings

#91 in health keyword 14 ▲ 3

Other platforms

SonderMind (v9.3.1)

68,351 4.57

(2,241)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Sondermind lnc.

Apple Apps Store

https://apps.apple.com/us/app/sondermind-mental-health/id1475263597

Website:

https://www.sondermind.com/

User Reviews

SonderMind is helpful for locating in-network providers and connects users with some excellent therapists, offering positive therapy experiences. However, the app is hampered by billing and insurance issues, poor customer support, reliability problems, scheduling glitches, and unclear pricing, which together significantly detract from the overall experience.

Pros

Easy to find in-network providers and match with insurance; the platform helps locate fitting therapists.
Some therapists are excellent and provide meaningful help; reviewers cited positive first sessions and helpful clinicians.
Broad provider network and ability to discover therapists over time via the app/website.

Cons

Billing and charges without consent or unexpected charges; ongoing issues with insurance billing and duplicate charges.
Poor or non-existent customer support; unresponsive communication and difficulty reaching a real person.
App reliability and performance problems; crashing, white screens, loading issues, and connectivity glitches.
Scheduling/calendar problems; double-bookings, last-minute cancellations, and difficulty booking or finding available slots.
Pricing transparency concerns; unclear upfront costs and charges for missed appointments.

Recent reviews

Beware— providers can make appointments even after you remove them from your care team and explicitly tell them that you are establishing care with somebody else. I deactivated my account as I wanted switched to a place that my insurance covered completely. Lovett Ndubisi was able to schedule an appointment for me that I never knew about nor consented to. She had previously made an appointment for me I could not attend and did not agree to and I wrote to her not to do that again. The NP was able to schedule an appointment after I had removed from my provider care team and notified in writing via the app messenger that I would not be continuing care with her 2 months prior to my no-show appointment. I notified her in may that i was leaving Sondermind, account deactivation applied for immediately and email confirmation of deletion 6/4, and she attempted to bill no-show for appt 7/10. Even after account deactivation and paying all bills in full, your credit card remains on your account. The app was smart enough to reject attempts at a no-show billing on my deactivated account. But I feel uncomfortable my credit card remains billable and the customer service agent doesn’t have authority delete the credit card info on a deactivated Sondermind account. I cannot log into my deleted acccount but still get emails about “check in” questionnaires (which tipped me off about the unethically scheduled appointment). Customer service via is a quick response bot and the customer call line is hard to find on the website for if you have problems. The humans in customer service are kind. Romona was amazing and knowledgeable when handling my billing concerns.

by Tb*****, 2026-07-11

They aren’t transparent with the charges. $433 billed for a one hour appointment is disgusting and predatory. Taking advantage of vulnerable people is really messed up.