Reviews of COINS: One App For Crypto

By: Coinpaprika Sp. z o.o. App

List of user reviews and ratings for COINS: One App For Crypto

Total ratings

4.80 (Rating count: 979)

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Review summary

User reviews repeatedly praise the app for its multi-feature appeal and attractive UI, but major issues undermine trust and usability. The top problems are withdrawal/transfer failures and lost funds, poor support, frequent outages or bugs, red flags about legitimacy and security, and a gap between claimed coin support and actual functionality. Overall, the app shows potential convenience but severe reliability and trust concerns dominate.

Pros

All-in-one crypto app that combines a wallet, price data, and news in a single place.
Visually appealing UI/design.
Claimed easy onboarding with minimal personal information required (per user review).
Some users feel the app works as advertised for certain transactions.

Cons

Frequent withdrawal/transfer failures; funds can be stuck or lost, with long or pending transactions and limited support for recovery.
Poor or unresponsive customer support, with reports of unanswered emails and ignored issues.
Reliability issues and technical bugs (server errors, temporary outages like Coinswap issues, and general transaction errors).
Trust and legitimacy concerns, including claims that withdrawal terms are hidden, accusations of scams, and notes that the app is not open-source or independently security-verified.
Perceived mismatch between claimed coin support and actual functionality, including non-functional exchange features and limited real coin compatibility.

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User Reviews

Recent rating average: 2.20

All time rating average: 4.80

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43% (9)

Date	Author	Comment
2025-03-04	Ho*****	Hey do you guys give real cards if so I would like to receive them but if not I would appreciate that option later on thank you
Hey do you guys give real cards if so I would like to receive them but if not I would appreciate that option later on thank you
2024-12-03	By*****	I put two my coins here and for some reason they both become zero after a year or so. I have all the information to restore the coins but not able to do so. I emailed support and they were no help at all.
I put two my coins here and for some reason they both become zero after a year or so. I have all the information to restore the coins but not able to do so. I emailed support and they were no help at all.
2022-11-07	pa*****	Terms of service hide ability to withdraw your money.
Terms of service hide ability to withdraw your money.
2022-06-13	da*****	So after considering multiple options I looked at this app to give it a try they say they support a wide range of coins when in reality they don’t it makes a wallet and a card inside the app that makes you think you’re being given a unique wallet address but after further investigation it just gives you a basic a theory of address for Ethereum based coins that is the exact same as the aquarium address card in the app basically sending your coins to an app that doesn’t except them and then they tell you there’s nothing they can do about it after boasting they support the specific coin in mined don’t waste your time or coins on this app
So after considering multiple options I looked at this app to give it a try they say they support a wide range of coins when in reality they don’t it makes a wallet and a card inside the app that makes you think you’re being given a unique wallet address but after further investigation it just gives you a basic a theory of address for Ethereum based coins that is the exact same as the aquarium address card in the app basically sending your coins to an app that doesn’t except them and then they tell you there’s nothing they can do about it after boasting they support the specific coin in mined don’t waste your time or coins on this app
2021-08-07	Be*****	Fabulous. Please put on Apple Watch.
Fabulous. Please put on Apple Watch.
2021-06-09	bl*****	Been trying to send out coin for over a week it’s not sending out .. Did you just me $1500
Been trying to send out coin for over a week it’s not sending out .. Did you just me $1500
2021-06-05	Ch*****	Do Not Use This App Unless You Plan On Losing Money ! Transactions take forever days sometimes and always have to contact support ! Transactions say pending for at least 24hrs and may never show up . Opportunity to sell at a good time is completely lost !!! STAY AWAY FROM THIS APP !!!!!!!!!!!! Worst app ever !!!! They will not respond !! I’ve also lost money with this app !!! STAY AWAY !! DO NOT TAKE A CHANCE WITH THIS APP !!! Read all reviews , many people have lost money !!!!! Apple has been notified of their criminal activity !!!!
Do Not Use This App Unless You Plan On Losing Money ! Transactions take forever days sometimes and always have to contact support ! Transactions say pending for at least 24hrs and may never show up . Opportunity to sell at a good time is completely lost !!! STAY AWAY FROM THIS APP !!!!!!!!!!!! Worst app ever !!!! They will not respond !! I’ve also lost money with this app !!! STAY AWAY !! DO NOT TAKE A CHANCE WITH THIS APP !!! Read all reviews , many people have lost money !!!!! Apple has been notified of their criminal activity !!!!
2021-05-21	do*****	Cannot withdraw if you put crypto in the wallets. Always gives an error.
Cannot withdraw if you put crypto in the wallets. Always gives an error.
2021-05-09	ja*****	They’ve been holding my Bitcoin cash for two days now because of “issues” I have no control, don’t get this app! No support!!!!
They’ve been holding my Bitcoin cash for two days now because of “issues” I have no control, don’t get this app! No support!!!!
2021-04-17	K3*****	How can they call themselves a crypto exchange? I can not exchange any crypto that they list as exchangeable crypto. I get an error every time saying their provider “Coinswap has a temporary issue”. I upgraded the app now I don’t have the buy option anymore on any crypto. A crypto exchange is useless if you can’t exchange crypto!
How can they call themselves a crypto exchange? I can not exchange any crypto that they list as exchangeable crypto. I get an error every time saying their provider “Coinswap has a temporary issue”. I upgraded the app now I don’t have the buy option anymore on any crypto. A crypto exchange is useless if you can’t exchange crypto!