CEX.IO: Crypto Wallet/Exchange

Name: CEX.IO: Crypto Wallet/Exchange
Rating: 4.4 (12924 reviews)
Author: CEX.IO LTD

By: CEX.IO LTD

Buy Sell Trade 100+ Assets

Features & Capabilities

The CEX.IO App delivers a comprehensive crypto experience on the go. Purchase, sell, and trade Bitcoin and 100+ assets with instant funding across 300+ markets, using card payments, Apple Pay, bank transfers, or PayPal where available.

Key features include rapid card deposits and withdrawals, multichain support across 40+ blockchain networks, a beginner-friendly Convert feature, crypto savings, deep liquidity, and up to five sub-accounts for organized trading. The app also offers portfolio monitoring, saved markets, a user-friendly interface, fast card-linking, and detailed order history with clear fees.

User Growth & Download Statistics

App Cryptocurrency Investing Payments

By:

CEX.IO LTD

Rating:

4.40

(12,924) 2 new ratings

Version:

12.45.0 Last updated: 2026-06-02

Version code:

886013501

Creation date:

2015-12-22

Compatible devices:

Size:

406.02MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-14

Compare stats and ranking:

Ranking

# 15,890 ▼ 27

Other rankings

#29 in okx keyword 29

#42 in crypto keyword 21 ▲ 7

#51 in coinbase keyword 39 ▼ 5

#68 in cryptocurrency keyword 6 ▲ 18

#76 in bitcoin keyword 35 ▲ 24

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For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

CEX.IO LTD

Apple Apps Store

https://apps.apple.com/us/app/cex-io-crypto-wallet-exchange/id1047225016

Website:

https://cex.io

User Reviews

Many reviews warn that CEX.IO often blocks or delays withdrawals, with funds held during verification and frequent requests for documentation. Users cite high and opaque fees, especially for fiat-to-crypto conversions and transferring funds. The verification process can take long and includes 2FA-related access problems. Customer support is frequently described as unhelpful or bot-driven. While a minority praise the app as easy to use and among the best crypto wallets/exchanges, the majority highlight reliability and security concerns and country-availability limitations.

Pros

Easy-to-use trading interface
Some users praise it as one of the top crypto wallets/exchanges
Positive sentiments like being a "cool app" and loved by some users

Cons

Withdrawal problems: funds stuck or withdrawals blocked
Very high and opaque fees, including fiat-to-crypto and transfer fees
Lengthy verification process and 2FA issues (account access problems)
Poor customer support with bots and slow responses
Reports of scams or trust concerns by some users

Recent reviews

This app is absolutely awful, makes sending a simple transaction a complete headache. Won’t let me send and no real people to talk too. Worst crypto app I’ve ever seen

by No*****, 2026-05-26

refund, When you have an issue, you try to get some help this is what happens I did send it. And you all say you can’t approve it. Everything I sent. You all don’t approve. You all either delete it or say it’s not good enough. I just want my money out of this app so I can delete it and never use it again Oriana here, happy to help 😊 Thanks for your message. We’d like to inform you that withdrawals on your account remain temporarily restricted while your case is under review by our Compliance Officer. Regarding your refund request, we regret to inform you that it cannot be processed at this time. To proceed and restore withdrawal access, we kindly ask you to submit the requested verification video. The video you previously provided does not include the required spoken statement. Please provide us with a video where you are saying the following text: "I do confirm that no one else besides me has access to my account, I understand all the risks and will have no claims to CEX.IO <siː-iː-ɛks.aɪ-əʊ>." while holding the note with text: "For CEX.IO, your name, and current date." We appreciate your cooperation and understanding. Best regards, Oriana Jones CEX.IO you guys got every excuse impossible saying that I can’t get this. I can’t do that. You deleted every picture and video that I did sent. You can’t even accept this video on the website without it being deleted. No threat a promise I will write in reviews to let people know exactly when you guys are pulling with me now I appreciate my money back so I can delete this app and not yet or use it again Thank you for your answer. When you have a moment, could you please send us the requested video by replying to this message? Thank you in advance! Waiting for your reply. Best regards, Oriana Jones CEX.IO

by Re*****, 2026-05-10

After all verifications and 2FA and even waited for 5days, I’m still unable to withdraw to my other wallet everytime I try to withdraw it takes me to my debit card and PayPal like I want to make a deposit which I just want to move my bitcoin I bought to my other wallet it’s not fair and this app is a SCAM