Features & Capabilities

Wheels2U is an on-demand shuttle service for Norwalk and Westport. The system books riders headed in the same direction into a single shared vehicle using a real-time matching algorithm. This public-transport option delivers trip times comparable to ride-hailing apps, with multiple passengers per trip to improve efficiency.

After you download the Wheels2U app, you’ll receive an accurate pickup estimate and can track your shuttle in real time. Shuttles accommodate up to 12 passengers, and riders can note wheelchair space in their profile for accessible rides. Service area maps, hours, and fares are listed for Norwalk (Wheels2UNorwalk.com) and Westport (Wheels2UWestport.com). If you have questions, contact wheels2u@norwalktransit.com.

User Growth & Download Statistics

By:
Via Transportation, Inc.
Rating:
4.90
(611)
Version:
4.27.1 Last updated: 2026-05-04
Version code:
885240293
Creation date:
2019-08-28
Compatible devices:
Size:
124.40MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-05
Compare stats and ranking:

Ranking

Other platforms

Android
Wheels2U (v4.27.1)
5,948 4.24 (56)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Via Transportation, Inc.
Apple Apps Store
https://apps.apple.com/us/app/wheels2u/id1474542802
Website:
http://www.Wheels2Unorwalk.com

User Reviews

Users praise Wheels2U for affordable pricing, convenient commuting options, clean and safe vehicles with professional drivers, and a pleasant app experience. However, they repeatedly report long wait times, limited service coverage, unreliable pickup optimization, weekend-hours changes that reduce availability, and occasional extra charges or cancellation fees, which dampen the overall experience. The app is valued for value and usability, but gaps in coverage and scheduling reliability are the main drawbacks.
Pros
  • Affordable pricing compared to alternatives
  • Convenient for commuting and getting around
  • Clean, safe vehicles with professional drivers
  • Pleasant app/UI and overall user experience
Cons
  • Long wait times and slow pickups
  • Limited coverage area / service availability
  • Unreliable pickup optimization / algorithm
  • Weekend hours changes reduce availability
  • Extra charges and cancellation fees
Recent reviews
Usually busy and hard to find rides and when there are some available it’s rare that you’re able to get picked up right away. I’ve had very few good fast rides but even when I was the only passenger it took some time to arrive at my destination. Though the price is nice.
by I’*****, 2026-05-08

I used to love this service, as I always used it to go to work or head home. But ever since they changed the times during the weekend, I literally have no use for it anymore. I don’t understand why service starts at 7 during the weekday, but 1 during the weekends! Me and a lot of people I know who use this service are very upset about it. Please change it back!!!
by Mh*****, 2026-03-07

The system is set up to either make you wait for 30 +mins or tells you to take the bus? Also the app is ran by Norwalk Transit It Takes you 1hour + to get anymore not including the way back We pay for an app to be told that our options don’t matter?!!
by KT*****, 2026-01-28
View all user reviews ›

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