Sydney Health

Name: Sydney Health
Rating: 4.8 (544244 reviews)
Author: Elevance Health, Inc

By: Elevance Health, Inc App

Anthem/Wellpoint

Overview

Version:

10.4.1

Last updated: 2026-06-26

Features & Capabilities

Sydney Health is a mobile app that helps members find care, share their digital ID, and manage benefits and claims. It puts personalized health information at your fingertips and can estimate costs before you receive care, all in one secure place.

Key features include a digital ID card, 24/7 chat with Member Services, plan details, care finder, claims view, virtual care, and automatic prescription refills. With optional HealthKit integration, you can share fitness data from compatible devices to support your wellness goals. Note: Sydney Health is provided through Carelon Digital Platforms and Hydrogen Health partnerships, and feature availability depends on your plan.

User Growth & Download Statistics

App Privacy & Security Education Data Communication

By:

Elevance Health, Inc

Rating:

4.80

(544,244) 2,578 new ratings

Version:

10.4.1 Last updated: 2026-06-26

Version code:

887468943

Creation date:

2019-08-30

Compatible devices:

Size:

143.93MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-17

Compare stats and ranking:

Ranking

# 748 ▼ 1

Other rankings

#25 in health keyword 14

Other platforms

Sydney Health (v10.4.1)

4,843,074 4.71

(93,861)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Elevance Health, Inc

Apple Apps Store

https://apps.apple.com/us/app/sydney-health/id1463423283

User Reviews

Users like Sydney Health for its ease of use and quick access to plan details, and for helping locate in-network providers. However, reviews repeatedly report login failures and cumbersome authentication, unreliable provider data and scheduling flow, interface/navigation instability, and disappointing customer support. Overall, the app is easy to use but plagued by reliability and data-accuracy problems that hinder core tasks like signing in, finding a provider, and scheduling care.

Pros

Easy to use / user-friendly interface
Easy access to plan information and benefits
Helps locate in-network providers
Fast / quick to use (per some reviews)

Cons

Frequent login/authentication failures and multi-step login flow
Provider search/navigation is confusing and data may be outdated or misleading (affecting scheduling)
UI stability issues: back button often restarts searches, crashes, or produces a blank screen
Inaccurate or outdated provider network data (e.g., accepting new patients status)
Poor customer support experience (rude or unhelpful responses)

Recent reviews

The app spins and crashes constantly

by dh*****, 2026-07-16

Finding care through app is incredibly frustrating. For example if I am searching for sports physical therapy it brings up a bunch of doctors near me. I call the number listed for a doctor on the app and 95% of the time it has been a number to a different type of care facility. I have to try and locate where the doctor might work from Apple Maps and then try the number outside the app. It’s ridiculous. I think it’s a scheme to make it difficult to find care in hopes people don’t use their insurance. Additionally one of the few times I actually found a location that was listed as covered under my insurance, turns out it wasn’t and I had to pay a hefty bill that wasn’t covered. App sucks I would rate 0 stars if I could.