Overview

Features & Capabilities

Sydney Health is a mobile app that helps members find care, share their digital ID, and manage benefits and claims. It puts personalized health information at your fingertips and can estimate costs before you receive care, all in one secure place.

Key features include a digital ID card, 24/7 chat with Member Services, plan details, care finder, claims view, virtual care, and automatic prescription refills. With optional HealthKit integration, you can share fitness data from compatible devices to support your wellness goals. Note: Sydney Health is provided through Carelon Digital Platforms and Hydrogen Health partnerships, and feature availability depends on your plan.

User Growth & Download Statistics

By:
Elevance Health, Inc
Rating:
4.80
(557,031)
1,788 new ratings
Version:
10.6.0 Last updated: 2026-08-17
Version code:
889798536
Creation date:
2019-08-30
Compatible devices:
Size:
128.68MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-08-27
Compare stats and ranking:

Ranking

Other platforms

Android
Sydney Health (v10.6.0)
4,930,551 4.69 (95,744)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Elevance Health, Inc
Apple Apps Store
https://apps.apple.com/us/app/sydney-health/id1463423283

User Reviews

Users like Sydney Health for its ease of use and quick access to plan details, and for helping locate in-network providers. However, reviews repeatedly report login failures and cumbersome authentication, unreliable provider data and scheduling flow, interface/navigation instability, and disappointing customer support. Overall, the app is easy to use but plagued by reliability and data-accuracy problems that hinder core tasks like signing in, finding a provider, and scheduling care.
Pros
  • Easy to use / user-friendly interface
  • Easy access to plan information and benefits
  • Helps locate in-network providers
  • Fast / quick to use (per some reviews)
Cons
  • Frequent login/authentication failures and multi-step login flow
  • Provider search/navigation is confusing and data may be outdated or misleading (affecting scheduling)
  • UI stability issues: back button often restarts searches, crashes, or produces a blank screen
  • Inaccurate or outdated provider network data (e.g., accepting new patients status)
  • Poor customer support experience (rude or unhelpful responses)
Recent reviews
Able to accomplish most tasks efficiently. Reliable, which is what insurance should be.
by ob*****, 2026-07-24

Can’t even submit a claim online! They make you jump through hoops since their app and even their website doesn’t work with the claim submission page. It’s better to call them and have them do it for you. F this app..
by Th*****, 2026-07-24
View all user reviews ›

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