Reviews of Prism - Property Management

By: Building Engines App

List of user reviews and ratings for Prism - Property Management

Total ratings

2.10 (Rating count: 87)

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Review summary

Users report Prism as unstable on iOS: crashes on launch, slow loads, and data not displaying or saving (missing work orders, time entries). This leads to frustration and workarounds like force closing, reinstalling, or relying on the web. Updates often worsen the experience by hiding features and cluttering the UI. Notifications are inconsistent. A minority praise the product for time-saving and solid reports when it finally works, and praise initial onboarding. Overall, reliability and UX are the major pain points against any benefits.

Pros

Time-saving and efficiency when the app is functioning
Good reporting capabilities
Strong onboarding and training during implementation
When it loads and works, it can be productive and fast

Cons

Frequent crashes on launch and overall instability
Work orders and data not displaying or not saving correctly
Slow load times and poor overall performance
Major UI/UX issues, with updates hiding features and cluttered interfaces
Unreliable notifications and need to reinstall/restart to fix issues

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User Reviews

Recent rating average: 1.60

All time rating average: 2.10

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76% (19)

Date	Author	Comment
2026-06-16	Cd*****	When I try to open this app on my iPhone it just crashes and closes the app. It’s unusable
When I try to open this app on my iPhone it just crashes and closes the app. It’s unusable
2026-05-06	Er*****	App hasn’t worked in over 2 months now. Open it, takes forever to load then just closes out on itself. Cant see work orders, PMs or anything ever anymore. Overall horrible and extremely frustrating.
App hasn’t worked in over 2 months now. Open it, takes forever to load then just closes out on itself. Cant see work orders, PMs or anything ever anymore. Overall horrible and extremely frustrating.
2026-04-15	sh*****	I have to constantly manually enter the time for the ticket just to see it says 0 every time, options to create a work order are very limited, notifications aren’t always sent to email so you constantly gotta carry your phone to be able to see them, sometimes there has been instances where you can’t see no work orders on the app and you gotta clear everything from refine search to get it working or force shut the app
I have to constantly manually enter the time for the ticket just to see it says 0 every time, options to create a work order are very limited, notifications aren’t always sent to email so you constantly gotta carry your phone to be able to see them, sometimes there has been instances where you can’t see no work orders on the app and you gotta clear everything from refine search to get it working or force shut the app
2026-04-08	Ma*****	App is awfulllll. One day u can log in the next u can’t!!
App is awfulllll. One day u can log in the next u can’t!!
2026-03-12	Fu*****	Just bad, too much information. Bad UI, Bad UX. Hard to get anything completed productively.
Just bad, too much information. Bad UI, Bad UX. Hard to get anything completed productively.
2026-01-30	Sw*****	This software has made such a huge difference for our facility!
This software has made such a huge difference for our facility!
2025-12-16	Kr*****	Told my job need to get away from this can’t even use the app efficiently for updating always with some error coming up only ever able to really do anything via website.
Told my job need to get away from this can’t even use the app efficiently for updating always with some error coming up only ever able to really do anything via website.
2025-10-15	re*****	This app is horrible! I only use because my employer does. I am having to delete the app from my phone completely on a regular basis because work orders won’t show up or the work orders won’t record the information you’re trying to use. It’s just constant, glitching sometimes it doesn’t display all the work orders that are in my system.
This app is horrible! I only use because my employer does. I am having to delete the app from my phone completely on a regular basis because work orders won’t show up or the work orders won’t record the information you’re trying to use. It’s just constant, glitching sometimes it doesn’t display all the work orders that are in my system.
2025-07-28	Di*****	If I could give this app -100 stars, I would. Horrible. Seems to get worse with updates.
If I could give this app -100 stars, I would. Horrible. Seems to get worse with updates.
2025-02-18	Xb*****	Why are so many people out there thinking this app is like the worst thing and the best thing? It’s a work order app. The work orders show up. You do them. Then be on your way. It’s fine
Why are so many people out there thinking this app is like the worst thing and the best thing? It’s a work order app. The work orders show up. You do them. Then be on your way. It’s fine