Features & Capabilities

With BainUltra’s BU-Touch control application, you can navigate through all your therapy options from your mobile phone or tablet.

BU-Touch offers a more convenient way of setting all the functions and therapy options offered with the Thermomasseur bath:

  • Activate Hydro-thermo Massage®
  • Set heated backrest & headrest temperature
  • Select colors for chromatherapy
  • Program the drying cycle

User Growth & Download Statistics

App
By:
BainUltra
Rating:
1.40
(20)
Version:
1.1.2 Last updated: 2025-02-18
Version code:
872546335
Creation date:
2020-02-18
Compatible devices:
Size:
52.63MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-05
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
BainUltra
Apple Apps Store
https://apps.apple.com/us/app/bu-touch/id1460041261
Website:
https://www.bainultra.com

User Reviews

The BU-Touch app is repeatedly criticized for poor reliability in connecting with Bain Ultra tubs. Reviewers report frequent pairing failures, loss of connection, and compatibility errors, with insufficient troubleshooting and support. A minority note that when it works, the app can control multiple tub features, and a few buyers considered the app a factor in their purchase. Overall sentiment is that the app is unreliable and in need of a major overhaul.
Pros
  • Some users report successful connection and control when the setup works.
  • App provides control over multiple tub features when it connects.
  • For some buyers, the app's control capability was a factor in choosing the product.
Cons
  • Frequent pairing/connectivity failures: the app cannot find or consistently connect to the tub.
  • Frequent disconnections and unstable connections after pairing.
  • Inadequate troubleshooting and poor or missing documentation/support (e.g., unclear instructions, unhelpful customer service).
  • Confusing hardware/requirements (e.g., questions about ethernet vs. Wi‑Fi, compatibility errors) which hinder setup.
  • The app is not helpful for product configuration or purchasing support, reducing its value to buyers.
Recent reviews
This literally has to be a JOKE that Bain Ultra, a luxury bath tub company wouldn’t see these reviews and DO SOMETHING. You sell $15,000 tubs and you can’t make a semi-functional app in 2026? RIDICULOUSLY DISAPPOINTING.
by Sn*****, 2026-02-10

Tens of thousands on tubs and the app is actually a disaster. Needs a significant overhaul
by ts*****, 2025-11-20

We have troubleshooting this and we cannot connect it. It recognizes the tub, but there's no signal strength, even though we know that the Wi-Fi module is connected to the router and my phone no luck
by Gr*****, 2025-04-27
View all user reviews ›

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