Gotogate

Name: Gotogate
Rating: 4.7 (5599 reviews)
Author: E-TRAVEL S.A.

By: E-TRAVEL S.A. App

Amazing trips just a tap away

Overview

Version:

4.15.1

Last updated: 2026-08-13

Ranking

#24,254 ▼ 12

Overall

Features & Capabilities

Welcome to the Gotogate extension. It puts the world in the palm of your hand by letting you access all your bookings in one place, with real-time updates and instant notifications so you never miss a flight.

From booking flights to hotels and car rentals, Gotogate brings together more than 650 airlines, 300,000+ hotels, and flexible ticket options. Add services on the fly from the pre-travel store—baggage, seat selection, and more—and enjoy exclusive offers like free early check-in (a €15 value).

User Growth & Download Statistics

App Shopping E-Commerce Navigation & Mapping

By:

E-TRAVEL S.A.

Rating:

4.70

(5,599) 7 new ratings

Version:

4.15.1 Last updated: 2026-08-13

Version code:

889651255

Creation date:

2019-06-29

Compatible devices:

Size:

48.85MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-30

Compare stats and ranking:

Ranking

# 24,254 ▼ 12

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

E-TRAVEL S.A.

Apple Apps Store

https://apps.apple.com/us/app/gotogate/id1458465974

Website:

https://www.gotogate.co.uk

User Reviews

Users largely report Gotogate as unreliable for refunds and customer service, with frequent delays and poor communication. While a few praise the app's ease of use and ability to organize multiple bookings, most reviews cite hidden fees, misleading 'flexible' ticket labeling, and cancellations without adequate notification. Issues with confirmation, verification, and boarding-pass delivery, language barriers, and even accusations of scams recur. Overall, navigation and organization are the app's few strengths; the dominant pain points are service quality, refunds, pricing practices, and communication reliability.

Pros

Easy to navigate / user-friendly interface
Keeps all bookings organized across multiple airlines
Some reviews report positive service in certain interactions
Generally favorable notes on ease of use and efficiency

Cons

Chronic poor customer service: long hold times, little updates, and lack of accountability
Refunds delayed or never issued despite airline refunds
Misleading pricing: 'flexible' tickets with airline-level flexibility not honored; extra charges and change fees
Poor communication/notification: wrong contact email, missed flights, weak emergency updates; language barriers
App/verification issues: delays receiving verification codes, inability to verify, boarding-pass / check-in problems

Recent reviews

The airline already processed the refund. Let me repeat that: the airline refunded the money. Yet somehow, Gotogate continues to act as if this is not their responsibility, and like they never received any refund repeatedly pushing me back to TAAG fully aware that TAAG will not deal with me directly because I didn't book through them. This is simply theft. They claim my booking changed (and therefore it's technically active) yet my itinerary has been cancelled for almost over a month. Absolutely unacceptable.

by Ra*****, 2026-08-09

‏تواصلت مع خدمة عملاء لتأكيد رحلة العودة الخاصة بي فت تفاجأت أنه تم إلغاؤها بدون علم وحينما أخبرتهم أن يؤكدون لي الحجز كي أتمم رحلتي يماطلون ولا يعطوني حل مناسب ‏علما أنني قدمت شكاية الفريق المختص أكثر من مرة وتحدثت مع خدمة عملاء أكثر من مرة وارسلت بريد إلكتروني أكثر من مرة لكن دون جدوى عند الحجز دفعت مصاريف الذهاب والعودة لكن استفدت فقط من الذهاب وتم إلغاء رحلة العودة ولا يودون تعويضي أو إعادة الحجز لي