Overview
Features & Capabilities
User Growth & Download Statistics
App Home Automation
- By:
- Hearth & Home Technologies
- Rating:
- 4.20 (429)
- Version:
- 1.1.9 Last updated: 2026-01-23
- Version code:
- 881713677
- Creation date:
- 2020-03-28
- Compatible devices:
- Size:
- 20.01MB
- URLs:
- Website ,Privacy policy
- Full description:
- See detailed description
- Source:
- Apple Apps Store
- Data ingested on:
- 2026-07-18
- Compare stats and ranking:
-
Ranking
For Developers
Contact the developer
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User Reviews
Pros
- Basic remote control of fireplace features (on/off and thermostat) via the IntelliFire app when it functions.
- Alexa/voice control integration adds hands-free control and scheduling for the fireplace.
- App displays inside and outside temperatures, providing real-time status without needing additional devices.
- Updates and improvements have led to reported gains in reliability for some users.
Cons
- Frequent Wi-Fi disconnects and offline errors requiring resets or power cycles.
- Slow app response and noticeable lag between user input (sliders) and fireplace changes.
- Incomplete in-app feature set; advanced controls like flame height, fan speed, and LED backlight are not accessible in the app.
- Paid app access with limited benefits and lack of multi-user support (two people cannot use the app interchangeably).
- Occasional instability after updates, with some users seeing outages or non-working fireplaces until support actions are performed.
Recent reviews
The app has not worked from installation, now the remote doesn’t work either. Disappointing
by KK*****, 2026-06-18
Heat n Glo Phoenix 42 Direct
The app is a good alternative to the supplied remote from H&G, which eats batteries unlike any electronic device I’ve ever used. Ridiculous, but that’s another story. The only issue with the app is that it cannot control the light (embers) kit with the fireplace. It’s no available and I don’t know why. You pay extra for the lights, but unless I reactivate the horrible remote and drop the app, my light kit isn’t available. For a $10k fireplace, that seems to be a pretty significant shortcoming. No sense buying the light kit with this fireplace. The app won’t let you use it.
by Je*****, 2026-06-02
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