Features & Capabilities
User Growth & Download Statistics
- By:
- Fresha.com Holding Inc.
- Rating:
- 4.80 (3,514)
17 new ratings
- Version:
- 2.8.7888 Last updated: 2026-06-05
- Version code:
- 886521232
- Creation date:
- 2019-07-28
- Compatible devices:
- Size:
- 294.00MB
- URLs:
- Website ,Privacy policy
- Full description:
- See detailed description
- Source:
- Apple Apps Store
- Data ingested on:
- 2026-06-07
- Compare stats and ranking:
- Fresha for business vs Fresha for customers
- Fresha for business vs LookFresh
- Fresha for business vs Better Bookings
Other platforms
For Developers
Contact the developer
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User Reviews
Pros
- Well-designed booking platform with strong client-facing features.
- Ability to organize services into categories.
- Online booking is convenient for clients.
- Suitable for esthetician/salon businesses and can help grow the business.
Cons
- Frequent pricing changes and high fees (20% new-client fee, marketplace fees, subscriptions).
- Reliability and bugs (app crashes, not saving appointments, payment processing issues).
- Complex, scattershot UX that is hard for staff to learn and use; schedule view issues.
- Client attribution issues and lack of transparency (owners being charged for clients they brought themselves).
- Payment/financial issues and inconsistent support (money not received, transfers problems).
Recent reviews
Fresha is my business brain and heart. Love it!!!
by WC*****, 2026-05-16
I’ve been with Fresha (formerly Shedul) since the alpha testing days back in 2016. Early testers were specifically promised that we would never be charged per employee — unfortunately, that promise did not hold true.
Over the years, the platform has become increasingly expensive while still remaining frustratingly buggy. Customer support is often limited to scripted, copy-and-paste responses that rarely address the actual issue. The card readers themselves seem to last about a year before needing replacement, and the processing fees, along with Fresha Marketplace fees, have become astronomical for small businesses already struggling with rising overhead.
It’s disappointing because the software had so much potential in the beginning, and many of us helped build it through years of feedback and loyalty. Instead, it feels like long-term users have been penalized rather than valued.
At this point, I’m actively shopping for a new POS system.
by sp*****, 2026-05-14
I love it❤️
by As*****, 2026-05-11
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