Overview

Rating:
3.80 +1
(759)
Version:
3.2.9
Last updated: 2026-06-17
Ranking
#72,473 ▼ 248
Overall

Features & Capabilities

ZMall Delivery by ETTA Solutions plc turns your device into a full local marketplace, delivering on the promise of 'Delivery Done Right' for Food, Groceries, Clothing, and more from local merchants.

Features include locality-based merchant selection, intuitive design, real-time tracking, loyalty rewards with cash-back, and a commitment to customer feedback to continually improve your ZMall experience.

User Growth & Download Statistics

By:
Temesgen Araya
Rating:
3.80
(759)
1 new ratings
Version:
3.2.9 Last updated: 2026-06-17
Version code:
887027537
Creation date:
2019-01-31
Compatible devices:
Size:
96.23MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-17
Compare stats and ranking:

Ranking

Other platforms

Android
ZMall (v3.2.9)
87,838 3.42 (789)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Temesgen Araya
Apple Apps Store
https://apps.apple.com/us/app/zmall/id1450910679
Website:
https://zmall.et

User Reviews

Reviewers consistently report ZMall's service is slow and unreliable: deliveries routinely take 2–3 hours and arrive cold, with frequent delays and missing items. Customer support is criticized for poor communication, rude interactions, and slow or unavailable refunds, while order issues—wrong items or cancellations—are common. App instability and wallet problems (credit holds, login issues) further hinder use, and tracking updates are inconsistent as drivers do not reliably share status. Overall, many users prefer competitors BeU or DeliverAddis due to reliability and service quality.
Pros
Cons
  • Very slow delivery times (often 2–3 hours) and frequent delays.
  • Food arrives cold or not fresh due to the delays.
  • Poor customer service and communication, with rude staff and slow or ineffective refunds.
  • Wrong or missing items and frequent order cancellations; refunds and adjustments are slow.
  • App instability and wallet/payment issues, plus poor order tracking updates.
Recent reviews
Food arrived almost 2 hours late this is the third time it’s happened. Very disappointing. I contacted customer support, but the operator didn’t follow up or even bother to check properly. I’ll probably stop using this app if this continues. The food was cold
by Da*****, 2026-06-02

The app is full of bugs. It actually showed me 450,000 birr just for a Pepsi and they did end up sending a USSD request through telebirr for that amount. It shouldn’t even be allowed to be on the AppStore to be honest.
by Ho*****, 2026-05-11
View all user reviews ›

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