Fetch Resident

Name: Fetch Resident
Rating: 4.6 (22133 reviews)
Author: Fetch Package, Inc

By: Fetch Package, Inc

Packages on your time

Features & Capabilities

Fetch Resident is a resident-focused app that brings four smart services to Fetch communities: same-day direct-to-your-door package delivery, unlimited free 2-hour grocery and essentials delivery, and self-storage designed for renters with door-to-door delivery and pickup.

You tap, we Fetch—the whole thing. Save time, money, and space with no fees and no tipping, and enjoy the freedom to focus on what you actually want to do.

User Growth & Download Statistics

App Shopping E-Commerce

By:

Fetch Package, Inc

Rating:

4.60

(22,133) 4 new ratings

Version:

3.8 Last updated: 2026-06-22

Version code:

887199610

Creation date:

2019-04-23

Compatible devices:

Size:

304.58MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-01

Compare stats and ranking:

Ranking

# 11,117 ▼ 12

Other rankings

#36 in package keyword 11 ▲ 20

Other platforms

Fetch Resident (v3.1.1)

126,837 4.34

(4,547)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Fetch Package, Inc

Apple Apps Store

https://apps.apple.com/us/app/fetch-resident/id1449602121

User Reviews

Overall, Fetch Resident reviews are largely negative. The most common issues are missing or misdelivered packages and repeated delays, with many items marked delivered but not received. A major complaint is that apartment complexes force use of the service, coupled with privacy concerns and ongoing fees. Customers report poor support and accountability, including slow responses and denied refunds. A few positives mention delivery window scheduling and reduced mailroom confusion when it works, but reliability concerns dominate.

Pros

Delivery window scheduling provides predictable delivery times.
Some reviews report Fetch reduces mailroom chaos by centralizing deliveries and simplifying tracking.
Some users report a generally smooth experience when the service works.

Cons

Packages are frequently lost or misdelivered; many reviews report items never arriving or being delivered to the wrong door.
Deliveries are often late or fail to meet the scheduled window (hours or days late).
Apartment complexes forcing use of Fetch raise privacy concerns and come with additional costs.
Customer support is often slow, hard to reach, with limited escalation and responsiveness.
Several reviewers accuse the service of scams or mishandling, including denial of refunds and alleged theft or mismanagement by facility staff.
App usability issues exist (e.g., express-scheduling toggle not working) and other reliability concerns.

Recent reviews

We’ve had nothing but issues with this service. Amazon delivers (when this service doesn’t decline delivery), and then we hear nothing from this service. Their customer service just copies and paste the same response each time and gives us the run around. If they actually do deliver then their people literally pick up your box from their cart and throw it at your door. I’m so frustrated with their service that our apartment charges us monthly for!!!

by I’*****, 2026-06-24

Would you like to pay 15 dollars monthly to receive your packages up to 48 hours late while simultaneously having zero recourse for lost or stolen packages? No? Well too bad, because your apartment complex signed an exclusive deal with Fetch! Yes, your building had perfectly good, secure package mailboxes, but they’ve ripped those out and replaced them with a much more expensive, much less efficient, and much less secure last-leg delivery concierge service to roam the halls and literally DROP packages at your door, no matter how fragile! It’s the service that you LITERALLY can’t say “no” to!