Overview

Features & Capabilities

Fetch Resident is a resident-focused app that brings four smart services to Fetch communities: same-day direct-to-your-door package delivery, unlimited free 2-hour grocery and essentials delivery, and self-storage designed for renters with door-to-door delivery and pickup.

You tap, we Fetch—the whole thing. Save time, money, and space with no fees and no tipping, and enjoy the freedom to focus on what you actually want to do.

User Growth & Download Statistics

By:
Fetch Package, Inc
Rating:
4.60
(22,137)
2 ratings
Version:
3.9 Last updated: 2026-07-05
Version code:
887722792
Creation date:
2019-04-23
Compatible devices:
Size:
304.63MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-23
Compare stats and ranking:

Other platforms

Android
Fetch Resident (v3.1.1)
127,998 4.34 (4,575)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Fetch Package, Inc
Apple Apps Store
https://apps.apple.com/us/app/fetch-resident/id1449602121

User Reviews

Overall, Fetch Resident reviews are largely negative. The most common issues are missing or misdelivered packages and repeated delays, with many items marked delivered but not received. A major complaint is that apartment complexes force use of the service, coupled with privacy concerns and ongoing fees. Customers report poor support and accountability, including slow responses and denied refunds. A few positives mention delivery window scheduling and reduced mailroom confusion when it works, but reliability concerns dominate.
Pros
  • Delivery window scheduling provides predictable delivery times.
  • Some reviews report Fetch reduces mailroom chaos by centralizing deliveries and simplifying tracking.
  • Some users report a generally smooth experience when the service works.
Cons
  • Packages are frequently lost or misdelivered; many reviews report items never arriving or being delivered to the wrong door.
  • Deliveries are often late or fail to meet the scheduled window (hours or days late).
  • Apartment complexes forcing use of Fetch raise privacy concerns and come with additional costs.
  • Customer support is often slow, hard to reach, with limited escalation and responsiveness.
  • Several reviewers accuse the service of scams or mishandling, including denial of refunds and alleged theft or mismanagement by facility staff.
  • App usability issues exist (e.g., express-scheduling toggle not working) and other reliability concerns.
Recent reviews
I love the concept and the app design- however, it’s not possible to use if you’re a working person. They only offer package drop off during a 3-hour evening window once a day (6-9pm). They come by at two time points, each 10 minutes apart. If you miss them, you have to reschedule for the next evening. This is very difficult if you have a job or obligations during this time frame. They do not give you a heads up as to when the courier will be at your door. There is no option for the courier to leave the package at your door. If you work until 6 the courier may come at 6:10 and 6:20. They will say they missed you and you have to wait until the next evening to schedule a delivery again during the same time period. You cannot communicate with the courier and say- hey I’ll be home at 7 if you can come by then! Or select a time preference within the 3 hour window. They say that you actually get your packages faster when you use Fetch, but this is not true. Also, some companies (Target) do not allow shipping to a Fetch address so can’t use it as default for all places.
by ke*****, 2026-07-14

They have removed human support and now all you have to solve problems is hallucinating AI Chatbot that don't understand what you were asking. It's dystopian and nightmarish
by Na*****, 2026-07-11
View all user reviews ›

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