Overview

Features & Capabilities

Fetch Resident is a resident-focused app that brings four smart services to Fetch communities: same-day direct-to-your-door package delivery, unlimited free 2-hour grocery and essentials delivery, and self-storage designed for renters with door-to-door delivery and pickup.

You tap, we Fetch—the whole thing. Save time, money, and space with no fees and no tipping, and enjoy the freedom to focus on what you actually want to do.

User Growth & Download Statistics

By:
Fetch Package, Inc
Rating:
4.50
(22,141)
0.10
Version:
3.10 Last updated: 2026-08-10
Version code:
889410588
Creation date:
2019-04-23
Compatible devices:
Size:
304.63MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-08-14
Compare stats and ranking:

Other platforms

Android
Fetch Resident (v3.2.0)
129,355 4.35 (4,613)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Fetch Package, Inc
Apple Apps Store
https://apps.apple.com/us/app/fetch-resident/id1449602121

User Reviews

Overall, Fetch Resident reviews are largely negative. The most common issues are missing or misdelivered packages and repeated delays, with many items marked delivered but not received. A major complaint is that apartment complexes force use of the service, coupled with privacy concerns and ongoing fees. Customers report poor support and accountability, including slow responses and denied refunds. A few positives mention delivery window scheduling and reduced mailroom confusion when it works, but reliability concerns dominate.
Pros
  • Delivery window scheduling provides predictable delivery times.
  • Some reviews report Fetch reduces mailroom chaos by centralizing deliveries and simplifying tracking.
  • Some users report a generally smooth experience when the service works.
Cons
  • Packages are frequently lost or misdelivered; many reviews report items never arriving or being delivered to the wrong door.
  • Deliveries are often late or fail to meet the scheduled window (hours or days late).
  • Apartment complexes forcing use of Fetch raise privacy concerns and come with additional costs.
  • Customer support is often slow, hard to reach, with limited escalation and responsiveness.
  • Several reviewers accuse the service of scams or mishandling, including denial of refunds and alleged theft or mismanagement by facility staff.
  • App usability issues exist (e.g., express-scheduling toggle not working) and other reliability concerns.
Recent reviews
I have never heard of fetch before my new apartment and I wish I never have. I've only been here five days and it seems impossible to get my packages in a timely manner. I had two nights tables take two days to process and now it's been delayed at the fetch warehouse after previously stating it would be out for delivery and I'm assuming stolen by there personnel. It so ridiculous that we would have to pay an extra fee to deal with packages have at minimum a one day delay and then potentially being stolen by personnel on top of that you cannot speak to a live agent about anything.
by Ka*****, 2026-07-20

I had an issue with my package, and I submitted the form. All I could get was a same response of ‘we are working on it’. They are super slow, I don’t have a trust about this service anymore.
by Br*****, 2026-07-19
View all user reviews ›

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