Overview

Features & Capabilities

Fetch Resident is a resident-focused app that brings four smart services to Fetch communities: same-day direct-to-your-door package delivery, unlimited free 2-hour grocery and essentials delivery, and self-storage designed for renters with door-to-door delivery and pickup.

You tap, we Fetch—the whole thing. Save time, money, and space with no fees and no tipping, and enjoy the freedom to focus on what you actually want to do.

User Growth & Download Statistics

By:
Fetch Package, Inc
Rating:
4.50
(22,164)
5 new ratings
Version:
3.13 Last updated: 2026-09-14
Version code:
891026584
Creation date:
2019-04-23
Compatible devices:
Size:
311.22MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-09-25
Compare stats and ranking:

Other platforms

Android
Fetch Resident (v4.0.2)
131,620 4.35 (4,694)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Fetch Package, Inc
Apple Apps Store
https://apps.apple.com/us/app/fetch-resident/id1449602121

User Reviews

Overall, Fetch Resident reviews are largely negative. The most common issues are missing or misdelivered packages and repeated delays, with many items marked delivered but not received. A major complaint is that apartment complexes force use of the service, coupled with privacy concerns and ongoing fees. Customers report poor support and accountability, including slow responses and denied refunds. A few positives mention delivery window scheduling and reduced mailroom confusion when it works, but reliability concerns dominate.
Pros
  • Delivery window scheduling provides predictable delivery times.
  • Some reviews report Fetch reduces mailroom chaos by centralizing deliveries and simplifying tracking.
  • Some users report a generally smooth experience when the service works.
Cons
  • Packages are frequently lost or misdelivered; many reviews report items never arriving or being delivered to the wrong door.
  • Deliveries are often late or fail to meet the scheduled window (hours or days late).
  • Apartment complexes forcing use of Fetch raise privacy concerns and come with additional costs.
  • Customer support is often slow, hard to reach, with limited escalation and responsiveness.
  • Several reviewers accuse the service of scams or mishandling, including denial of refunds and alleged theft or mismanagement by facility staff.
  • App usability issues exist (e.g., express-scheduling toggle not working) and other reliability concerns.
Recent reviews
It took three extra days for my package to be delivered and then we received the wrong item. They email us constantly to us to get their package back but have done nothing to get us our package and they couldn’t even handle picking up the wrongfully delivered package
by Sc*****, 2026-09-17

The app is fine. The issue is that if fetch misplaces your items at their warehouse, they refuse any liability. In these cases, they tell you to speak with the shipping company. Amazon and others have started to refuse any service related to freight forwarders. I’m out hundreds of dollars and multiple packages at this point. If your complex uses fetch, try to set up shipping to a local drop box with another company.
by Bl*****, 2026-09-15
View all user reviews ›

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