MyKidzDay Staff -Childcare App

I purchased a yearly myKidzDay membership after being shown an impressive demo by Kelly, who made the app sound professional and supportive for childcare providers. Once I started using it, I quickly realized the app did not function as presented. It was limited in features, not user-friendly, and my daycare families disliked it. Kelly mentioned that their team would help set everything up, but I ended up doing it all myself. I have call logs and messages showing she did very little, despite claiming she invested her time. When I reached out within just two days to request a refund — or even a partial one — she said she would “check with the board.” It became clear this was just a delay tactic, since she herself makes the decisions. She never followed up. I reached out politely multiple times by voicemail and text, but instead of professionalism, I was told I was “harassing” her. It’s clear this company is not interested in true customer satisfaction — it was easy money for them once payment was made. If you value honesty, transparency, and good support, I strongly suggest looking elsewhere. myKidzDay is not what it appears to be.

Terrible! The app closes out and shuts down and will not let me put in my staff pin!!!