ID.me Authenticator

Name: ID.me Authenticator
Rating: 4.3 (99583 reviews)
Author: ID.me

By: ID.me App

Productivity

Overview

Version:

1.5.17

Last updated: 2026-04-28

Features & Capabilities

ID.me Authenticator is a simple, free MFA solution for your ID.me account. It adds an extra layer of security by generating time-based one-time passwords (TOTP), delivering push verifications, and supporting security keys to protect you from hackers.

When you log in, after entering your password, you can approve a push notification or enter the code generated by the app to verify your identity. This lightweight on-device tool keeps your account secure with minimal friction.

User Growth & Download Statistics

App Privacy & Security Developer Tools

By:

ID.me

Rating:

4.30

(99,583) 3 new ratings

Version:

1.5.17 Last updated: 2026-04-28

Version code:

884988389

Creation date:

2018-12-13

Compatible devices:

Size:

22.20MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-29

Compare stats and ranking:

Ranking

# 3,972

Other rankings

#7 in login keyword 12 ▲ 1#70 in microsoft keyword 89 ▲ 3

Other platforms

ID.me Authenticator (v1.11.0-2025082616)

6,047,282 3.52

(72,710)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

ID.me

Apple Apps Store

https://apps.apple.com/us/app/id-me-authenticator/id1446335066

User Reviews

Reviews are predominantly negative. Recurrent issues include login loops and verification blocks after updates, unreliable code generation with tight timing, and ineffective customer support. Users also complain about no backup/transfer for codes, multi-account management problems, and overall complexity that makes it hard for seniors. A few note past functionality before updates, but the common sentiment is that the app hinders access to government services rather than easing it.

Pros

Some users report it worked well prior to the problematic update.
The app is intended to serve as an authenticator for government services (as reflected in reviews referencing IRS/SSA).
It generates time-based one-time passcodes for MFA.

Cons

Login loops and repeated sign-in prompts that lock users out of apps.
Code generator failures and very short 60-second code windows causing failed authentications.
Poor or unhelpful customer support with in-app only options and automated responses.
No backup or easy transfer of codes between devices, making recovery after device loss difficult.
High usability complexity and accessibility issues, including difficulty for older users and confusing flow.

Recent reviews

5588NancyMadre@90

by Ja*****, 2026-08-12

If you ever need help, forget it. This app had phone support at first, now they just collect money. Really frustrating when you need help. They don’t care at all