Overview

Rating:
1.90
(46)
Version:
26.6.0
Last updated: 2026-04-23
Ranking
#293,522 â–Ľ 9,204
Overall

Features & Capabilities

Wouldn’t it be great if your service and parts employees could perform their key daily tasks from anywhere in the dealership? Thanks to the IDS Service Mobile App, they can!

Our Mission is to provide an end to end mobile solution that enables dealerships to find new ways to save time and generate more revenue by innovating, automating, and creating unrealized efficiencies through our intuitive and easy to use app that will keep your techs in their bays turning wrenches.

This app is fully integrated with the IDS Astra dealer management system and works on all up-to-date Apple mobile devices.

With this app, you will be able to:

  • Increase technician productivity. Get your technicians to clock in and out of labor lines, update work orders, move between jobs and take relevant photos on the go.

  • Accelerate checkouts. Take credit card payments and signatures from anywhere in the dealership to get your customers in and out faster.

Here’s what our customers had to say:

“We can provide service to our customers right on the spot, without having to go back and forth to a computer, which is a huge plus for us.”

  • Jeremy Ketelsen, Ketelsen RV.

“One of the features we liked about the IDS Service Mobile App is the ability to take pictures of units, engines and parts, which we can then attach to specific jobs and warranty claims. It allows us to increase the efficiency of our warranty process and gives visual history of a unit or part when it enters the dealership, removing any possibility of future discrepancies.”

  • Carly Poole, Buckeye Marine.

User Growth & Download Statistics

App
By:
Integrated Dealer Systems Inc.
Rating:
1.90
(46)
Version:
26.6.0 Last updated: 2026-04-23
Version code:
884724241
Creation date:
2020-03-18
Compatible devices:
Size:
67.39MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-20
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Integrated Dealer Systems Inc.
Apple Apps Store
https://apps.apple.com/us/app/ids-service-mobile/id1445709956

User Reviews

Overall, reviews show IDS Service Mobile as unstable for daily use, with common complaints of server downtime, sign-outs, crashes after updates, and time-tracking issues, though a few users note improvements in updates and a useful photo-upload to the DMS feature.
Pros
  • Recent updates have improved performance and stability.
  • Increases technician efficiency, especially with direct photo uploads to the DMS.
Cons
  • Frequent server downtime and connectivity issues (server down/cannot connect).
  • Repeated sign-out and auto-logout requiring re-login and timeouts.
  • Crashes and instability after updates (app crashes, shuts down daily).
  • Clock-in/out and time-tracking problems (inability to clock in/out, missing time options).
  • Data loss and input problems (deleted notes, retyping, issues locating/viewing previous jobs).
Recent reviews
App constantly bugs out and sits in a loading screen for hours. Forces you to constantly close the app then reopen it and you have to start over again. Randomly crashes. The second they get it close to working well they update it and it gets even worse. Horrible for productivity in the work place. They should be sued if they charge for this service. Costs companies millions if you look at the bigger picture.
by Ve*****, 2026-05-11

Updates recently have been a ton better. Thank you!!!🙌🙌
by At*****, 2026-04-22
View all user reviews ›

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