LUUP - RIDE YOUR CITY

Name: LUUP - RIDE YOUR CITY
Rating: 4.9 (1306 reviews)
Author: Luup, Inc.

By: Luup, Inc. App

E-Scooter & E-Bike Share

Overview

Version:

1.131.0

Last updated: 2026-07-06

Ranking

#51,007 ▼ 1,369

Overall

Features & Capabilities

LUUP - Ride Your City is a city-mobility Chrome extension page describing LUUP’s e-scooter and e-bike sharing service in Japan. The service requires no license for riders 16+, with quick age verification and a traffic rules test, and bundles ride, unlock, and payment into a single app experience.

How it works: find LUUP parkings on the app map, unlock by scanning a QR code, ride to your destination, and end the ride by taking a photo of the parked vehicle and paying in-app. Areas of operation include Tokyo, Yokohama, Osaka, Kyoto, and more (as of July 2024). Pricing varies by city with a base fee plus per-minute rate; note that credit card registration is required, and the official name is LUUP.

User Growth & Download Statistics

App Navigation & Mapping

By:

Luup, Inc.

Rating:

4.90

(1,306)

Version:

1.131.0 Last updated: 2026-07-06

Version code:

887788297

Creation date:

2023-06-04

Compatible devices:

Size:

178.61MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-21

Compare stats and ranking:

Ranking

# 51,007 ▼ 1,369

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Luup, Inc.

Apple Apps Store

https://apps.apple.com/us/app/luup-ride-your-city/id1445630390

Website:

https://luup.sc/

User Reviews

LUUP is fun and useful for getting around Tokyo with helpful driving lessons and English support, but it suffers from recurring issues: verification in Japan, payment and refund problems, widespread technical reliability problems, and weak customer support and language barriers, which can hinder resolution.

Pros

Fun rides around town and enjoyable experiences
Easy to get around Tokyo with a city view and convenience for sightseeing
Helpful driving instructions and simple, effective guidance
English-language support makes the app accessible for foreigners

Cons

ID/age verification in Japan frequently fails, blocking usage (passport/ID may not be accepted)
Payment issues: credit cards/Apple Pay not consistently accepted and parking charges with little dispute option
Reliability/technical problems: several scooters/bikes show errors, QR codes often lead nowhere, input fields unusable
Poor customer support and language barriers: limited or Japanese-only help, hard to cancel subscriptions

Recent reviews

Once I was able to figure out that I need to change it to USA everything was fine

by pa*****, 2026-06-09

It was fun taking a ride on the bike around town. My only problem was that parking is not readily available or I did not get the information on where to park in this foreign country.