HELLO CYCLING - シェアサイクル

Name: HELLO CYCLING - シェアサイクル
Rating: 2.8 (97 reviews)
Author: OPENSTREET CO.,LTD.

By: OPENSTREET CO.,LTD. App

シェアサイクルで毎日の移動を楽しく快適に！

Overview

Version:

3.20.7

Last updated: 2026-07-14

Ranking

#185,455 ▼ 5,186

Overall

Features & Capabilities

HELLO CYCLING – Available at over 13,000 locations nationwide. The Chrome extension helps you quickly locate nearby HELLO CYCLING stations, reserve an electric‑assist bike from your current location, and unlock it with a tap for a smooth ride. It supports multiple local sharing services and IC-card rentals for seamless mobility.

Sign up in minutes with no monthly fees and choose from various payment options. Pricing starts from ¥160 per 30 minutes in some regions, and you can reserve multiple bikes at once. The extension uses location services and Bluetooth to connect to stations across a broad network.

User Growth & Download Statistics

App Navigation & Mapping Privacy & Security

By:

OPENSTREET CO.,LTD.

Rating:

2.80

(97)

Version:

3.20.7 Last updated: 2026-07-14

Version code:

887977633

Creation date:

2017-03-26

Compatible devices:

Size:

94.62MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-19

Compare stats and ranking:

Ranking

# 185,455 ▼ 5,186

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

OPENSTREET CO.,LTD.

Apple Apps Store

https://apps.apple.com/us/app/hello-cycling-%E3%82%B7%E3%82%A7%E3%82%A2%E3%82%B5%E3%82%A4%E3%82%AF%E3%83%AB/id1216653677

Website:

https://www.hellocycling.jp/

User Reviews

Most reviews indicate the app is largely unusable for non-Japanese users due to SMS/phone-number verification issues; while bikes can be fine, onboarding, sign-up, and returns are unreliable, and support is poor. Pop-ups worsen the UX. The positive notes mention decent ride quality when functioning.

Pros

Bikes themselves are fine and provide a pleasant ride.
Getting around with the service is enjoyable when it works.

Cons

SMS verification often never arrives for international numbers, making signup impossible.
The service effectively requires a Japanese phone number, leaving travelers unable to register.
Customer support is unhelpful and the FAQ/help options are not helpful.
Endless pop-ups and a UI that tries to pressure users to rate the app.
Return process is unreliable, with language barriers and inconsistent support for returns.

Recent reviews

Can’t create account with US number. Doesn’t send confirmation code to mobile. App is needed for booking. Unable to login using email or apple id as well. Terrible app

by Ni*****, 2026-05-16

The App Store Page explicitly states “One account can reserve multiple electric-assist bicycles at the same time.” However we found this to not be true. There was no way to register two bikes at the same time in the app or any loophole way of registering two bikes by using the QR code, etc. I have a Japanese Phone # so I was able to register in the App however my fiancé does not so when we made our plans we explicitly needed a service that could use multiple bikes. We were very happy that Hello Cycle had this feature and based our entire day around it. When we arrived at the station and tried reserving the two bikes that were there, we were only able to reserve one and use one. Any time I tried to reserve the other bike I would be prompted by saying that I could not reserve it since I was already using a bike and would need to return it prior to reserving another. I was also using a credit card as payment for full disclosure. The FAQ and User Help were also useless with this issue and we didn’t have all day to go through the troubleshooting help from the company. Due to the fact that they lied and we were unable to use their service as written, here’s a 1-star review. All this to say, do not use this service if you 1) Do not have a Japanese phone # 2) Need to use multiple bikes with one account.