Good Fitness

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I swear I’m not a Karen by any means, but I’m extremely disappointed by this company and its business practices. The fact that I even feel the need to preface my review with that says a lot about the current state of how companies operate. I purchased this program back in 2021 and genuinely loved it! Back then it was marketed and sold as a one-time purchase with “lifetime access.” Today, I reached out to ask why I needed a monthly sub to access a program I had already paid for? I completely understand that apps cost money to maintain! What I don’t understand is how a company can advertise “lifetime access” and then later revoke that access unless customers start paying a recurring fee. Seems highly illegal, or at the very least shady! In their email response, they stated that “early purchasers were also granted an additional full year of complimentary access following the transition as a gesture of appreciation.” Brother, what do you mean you gave me “complimentary access” to a product I already BOUGHT? Am I a joke to you? 😂 The mental gymnastics these companies go through to justify milking us every month is crazy! I know $50 may not seem like much to you, but it’s the principle, especially in this struggling economy! If “lifetime access” doesn’t actually mean lifetime access, you should give your early customers a refund or grandfather them in somehow! Learn from my mistake fellas: do not purchase digital copies from these companies! Purchase books, DVD’s, or download PDF’s instead. At least they can’t steal those back when they decide they want more money from you. 😂