Reviews of First Electric

By: First Electric Cooperative Corporation App

List of user reviews and ratings for First Electric

Total ratings

3.40 (Rating count: 31)

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User Reviews

Recent rating average: 1.20

All time rating average: 3.40

5 star

80% (8)

Date	Author	Comment
2026-06-16	Ie*****	I could check my usage at any given time. According to the updated app I haven’t used any energy. I know this isn’t correct. Does that mean I owe nothing? ;)
I could check my usage at any given time. According to the updated app I haven’t used any energy. I know this isn’t correct. Does that mean I owe nothing? ;)
2026-06-08	Do*****	Last week or so usage app can’t find my meter. No one AT First Electric knows what’s going on. I’ll bet you do. Please fix it!
Last week or so usage app can’t find my meter. No one AT First Electric knows what’s going on. I’ll bet you do. Please fix it!
2025-08-07	KM*****	It says you can pay with Apple Cash but as soon as you do, it crashes. It’s been 4 years, you think they would fix the app by now
It says you can pay with Apple Cash but as soon as you do, it crashes. It’s been 4 years, you think they would fix the app by now
2025-04-02	Ch*****	It works well overall but the registration screen needs voiceover support completely unusable. Now I can’t even make payments it’s getting worse with voiceover.
It works well overall but the registration screen needs voiceover support completely unusable. Now I can’t even make payments it’s getting worse with voiceover.
2025-01-02	Do*****	It use to be a great app now not to much won’t let me log in then to recover it say icon don’t match but yet I got a bill
It use to be a great app now not to much won’t let me log in then to recover it say icon don’t match but yet I got a bill
2023-12-20	Ld*****	Reviews from 2-3 years ago say the app is broken, times out when trying to log in. Still broken in November 2023. Very ironic, since the desktop website is littered with links directing members to download their broken mobile app UPDATE 12/20/23: The app shows it was updated one week ago, still can’t log into the app running the latest version of iOS on my iPhone 12.
Reviews from 2-3 years ago say the app is broken, times out when trying to log in. Still broken in November 2023. Very ironic, since the desktop website is littered with links directing members to download their broken mobile app UPDATE 12/20/23: The app shows it was updated one week ago, still can’t log into the app running the latest version of iOS on my iPhone 12.
2022-02-12	ki*****	Hasn’t worked for months. No update
Hasn’t worked for months. No update
2021-09-20	Ja*****	The app times out when signing in. Tried on cell and tried on wifi with the same result. I even went to the local office and all they could come up with is to uninstall and reinstall - still the same problem.
The app times out when signing in. Tried on cell and tried on wifi with the same result. I even went to the local office and all they could come up with is to uninstall and reinstall - still the same problem.
2021-04-12	Ar*****	Yhe app worked great for many months. But then about 2-3 months ago it started not answering. The app times out before log on. This is very aggravating and I’m thinking seriously about deleting the app and going back to calling in the payments. I also noticed that the app is doing a lot of tracking which I strive to limit, as it’s none of your business.
Yhe app worked great for many months. But then about 2-3 months ago it started not answering. The app times out before log on. This is very aggravating and I’m thinking seriously about deleting the app and going back to calling in the payments. I also noticed that the app is doing a lot of tracking which I strive to limit, as it’s none of your business.
2020-10-02	ro*****	App crashes on iOS 14.1
App crashes on iOS 14.1