Reviews of Auto Assistant

By: Business Information Systems App

List of user reviews and ratings for Auto Assistant

Total ratings

1.20 (Rating count: 809)

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Review summary

The Auto Assistant app on iOS is widely criticized for not functioning. Reviews commonly report server errors, endless loading, and inability to add vehicles or renew registrations. Users also face payment issues, failed account creation/login, and poor or missing support (404 errors when seeking help). Overall, the app appears unreliable and poorly maintained, with many users unable to complete renewals or manage accounts.

Pros

Cons

Frequent server errors and endless loading ('please wait' loop) that prevent the app from functioning
Cannot add a vehicle or register due to input errors / loops
Payment and renewal failures: cannot enter card details, store payment method, or renew tags
Account creation/login problems: invalid emails, cannot create account or login
Lack of support: no help option and support button returns 404 error

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User Reviews

Recent rating average: 1.00

All time rating average: 1.20

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95% (57)

Date	Author	Comment
2026-08-22	Il*****	App doesn’t work, can’t enter payment method, email verification doesn’t work….everything just doesn’t work. Delete and start over.
App doesn’t work, can’t enter payment method, email verification doesn’t work….everything just doesn’t work. Delete and start over.
2026-08-06	Ga*****	I can’t get my car to pull up when I search (& yes the information is correct) it’s stuck on the endless spinning loading wheel. I’ve tried everything to make it work and can’t. Don’t bother with this app it’s terrible
I can’t get my car to pull up when I search (& yes the information is correct) it’s stuck on the endless spinning loading wheel. I’ve tried everything to make it work and can’t. Don’t bother with this app it’s terrible
2026-07-28	Am*****	I spent about 5-10 min getting my account set up. I even had to dig out my title number. After doing all that and entering my credit card info (no Apple Pay was available), no matter what I got an error every time I tried to pay. And I triple checked my information. In the end, I spent about 2 min going to the clerk’s website and completing/paying the registration renewal. Don’t waste your time!
I spent about 5-10 min getting my account set up. I even had to dig out my title number. After doing all that and entering my credit card info (no Apple Pay was available), no matter what I got an error every time I tried to pay. And I triple checked my information. In the end, I spent about 2 min going to the clerk’s website and completing/paying the registration renewal. Don’t waste your time!
2026-07-28	#S*****	The app is unusable and so horrific that it would be laughable but not for the fact that I actually need to renew these expensive TN auto tags🫥
The app is unusable and so horrific that it would be laughable but not for the fact that I actually need to renew these expensive TN auto tags🫥
2026-07-17	ma*****	Doesn’t work to pay or renew tags
Doesn’t work to pay or renew tags
2026-07-12	sa*****	Tried to add payment but kept getting an error and so I could not make a payment through the app. With this app I am unable to register my vehicle.
Tried to add payment but kept getting an error and so I could not make a payment through the app. With this app I am unable to register my vehicle.
2026-07-09	El*****	Who in the hell has this handy and why do they need it. Deleted app.
Who in the hell has this handy and why do they need it. Deleted app.
2026-07-06	Ji*****	Error messages and no way to contact or get help
Error messages and no way to contact or get help
2026-07-02	D'*****	Won’t let me pay
Won’t let me pay
2026-06-01	se*****	Absolutely a waste of time. App does not work! Apple why do you have this allowed?
Absolutely a waste of time. App does not work! Apple why do you have this allowed?