Overview

Rating:
4.30
(66)
Version:
3.7.10
Last updated: 2023-12-20
Ranking
#161,825 ▼ 328
Overall

Features & Capabilities

The Shout App is an all-in-one central work hub for customer service, marketing, orders, invoicing, shipping, and team management. It delivers real-time, two-way texting, a single multi-channel inbox, and a simple CRM with bots, drip campaigns, and scheduling to keep conversations organized and actionable.

Use Shout to save time, boost sales, and get paid faster. Features include order tracking and invoicing via text, MMS support, VIP contact groups, and the ability to manage conversations across SMS, Facebook Messenger, and S2S from one dashboard. With Version 2.0, enjoy a refreshed design, faster performance, improved filters, active bot controls, image sharing, and quick access via favorites.

User Growth & Download Statistics

By:
Micro Enterprise Technologies LLC
Rating:
4.30
(66)
Version:
3.7.10 Last updated: 2023-12-20
Version code:
862339773
Creation date:
2018-08-12
Compatible devices:
Size:
70.74MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-08-28
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Micro Enterprise Technologies LLC
Apple Apps Store
https://apps.apple.com/us/app/the-shout-app/id1402799372
Website:
https://www.aboutshout.com/

User Reviews

Overall, The Shout App is praised for saving time, enabling mass texting and drip campaigns, and centralizing all team and client communications in one inbox. Users cite ease of use, helpful tutorials, and strong onboarding that supports business growth and scalable follow-up. A few notes about onboarding gaps or rare post-update login issues exist, but most reviews highlight responsive support and reliable performance for small businesses.
Pros
  • Saves time and increases efficiency by sending mass messages and automations (drip campaigns) to many clients at once.
  • All-in-one inbox that centralizes team and customer communications, simplifying workflows.
  • Easy to use with helpful tutorials and resources.
  • Strong onboarding and training features help new team members get up to speed.
  • Supports business growth and scalability by improving follow-up and reach with clients.
Cons
Recent reviews
I used to love Shout. It was one of my favorite platforms to recommend to my clients. Unfortunately, the last 1-2 years has been rough. Shout is glitchy and the support team is nonexistent. About two weeks ago, my client decided to port her number to a different platform. However, we need Shout’s approval to move forward with the port. My client and I have tried several times, through several different channels, to get in touch with someone at Shout to approve the port, with no luck. If you’re looking for texting software that has a great customer service department and that is quick to respond, look somewhere else.
by CJ*****, 2026-08-06

Getting into the app there are no prompts to show me where everything is and what things are used for…idek if there is a way I can send the same message to multiple people separately…I’m not sure if this is even possible. Also no help at all from the message center support. Help would be great thanks.
by th*****, 2024-03-17
View all user reviews ›

Best The Shout App Alternatives

Here are some Apple apps that are similar to The Shout App: