Textline

Name: Textline
Rating: 2.7 (22 reviews)
Author: Textline, Inc

By: Textline, Inc App

Business Text Messaging

Overview

Version:

2.0.2

Last updated: 2021-12-02

Ranking

#347,455 ▼ 2,891

Overall

Features & Capabilities

Deliver innovative, personalized Customer Support and Sales for your Business. Textline lets your whole team chat with customers using SMS, not Short Codes. Your customers won't need to install an app, they can text your business via your dedicated Textline phone number. Since 98% of text messages are opened, customers are 7x more likely to respond to your text compared to a phone call or email. Textline decreases response time and improves customer satisfaction.

The Textline iOS app is a companion app to the Textline web service, intended to provide a set of on-the-go features to Textline users.

iPhone App syncs with textline.com for both Mobile and Desktop use
Multiple Phone Numbers for different Departments
Text Message as a Team with accounts for multiple Agents
Assignments: Assign Conversations to Team Members
Whispers: Include notes inline with Customer Conversations
Shortcuts: Store templates for frequently used business text replies
Address Book: Save searchable notes about your loyal customers
Notifications: Get alerts on your Desktop or Mobile device when New Messages arrive
Auto Responses: Send an automated greeting or a special message for offline hours
Availability: Toggle your status from Available to Away
Scheduled Messages: Compose a text message to be sent later
Facebook Messenger: Add your Facebook page as an additional Department
NPS: Send Net Promoter Score surveys via SMS
Integrations: Connect Textline to Zendesk, Slack, and Zapier

User Growth & Download Statistics

App

By:

Textline, Inc

Rating:

2.70

(22)

Version:

2.0.2 Last updated: 2021-12-02

Version code:

845680212

Creation date:

2016-10-14

Compatible devices:

Size:

800.00KB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-16

Compare stats and ranking:

Ranking

# 347,455 ▼ 2,891

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Textline, Inc

Apple Apps Store

https://apps.apple.com/us/app/textline/id1144596682

Website:

https://textline.com

User Reviews

Users praise Textline for business-focused messaging and solid customer support, with features like shared shortcuts. However, recurring issues include unreliable iOS notifications, privacy concerns, steep pricing, and mobile contact-management limitations, which many view as barriers to long-term adoption despite its usefulness for teams.

Pros

Great for business communications and improving team efficiency.
Strong, responsive customer support.
Valuable features like shared shortcuts and a robust feature set.
Reliable and useful for years of use in business contexts.

Cons

Notifications are unreliable on iOS, with no message badges and frequent delivery issues.
Privacy concerns due to data collection practices and requests for personal information.
High pricing with additional service fees perceived as overcharging.
Mobile contact management limitations, such as not being able to edit or save contacts and awkward contact handling.