TopView Sightseeing

Name: TopView Sightseeing
Rating: 1.4 (25 reviews)
Author: TopView Sightseeing

By: TopView Sightseeing

Travel

Features & Capabilities

Our app lets you redeem your TopView® tickets, access our large fleet of double decker buses which stop at major NYC attractions, check live bus arrival status, and make reservations.

At TopView®, our mission is to provide the best sightseeing activities and help create the most unforgettable experience for NYC visitors. We strive to make it convenient for customers to explore the city at their own pace.

User Growth & Download Statistics

App

By:

TopView Sightseeing

Rating:

1.40

(25)

Version:

1.9.3 Last updated: 2026-06-05

Version code:

886594772

Creation date:

2018-11-01

Compatible devices:

Size:

24.89MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-30

Compare stats and ranking:

Ranking

# 436,487 ▼ 1,264

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

TopView Sightseeing

Apple Apps Store

https://apps.apple.com/us/app/topview-sightseeing/id1389931375

User Reviews

Users generally liked the experience when it ran smoothly: friendly staff, informative and enjoyable tours, and easy hop-on hop-off access. However, recurring issues across reviews include unreliable apps and maps, inaccurate or delayed schedules, overbooking and seating shortages, and inconsistent fulfillment of promised experiences (live guides, full itineraries, menu items). Many reports mention poor customer service, slow or no refunds, and confusion at pickup points. Overall, the service is valued for sightseeing when it works, but reliability and transparency are the main pain points.

Pros

Friendly and helpful staff across multiple reviews
Tours are described as fun and informative when they run smoothly
Easy hop-on hop-off access for city sightseeing

Cons

App/map unreliability with inaccurate arrival times, wrong or moved stops, and cancellations without notice
Overbooking and seating shortages leading to unavailable seats and poor seating arrangements
Poor customer service and refund issues, including lack of communication and difficulty obtaining refunds
Delays and pacing problems, long waits for buses, and early itinerary termination
Not delivering promised experiences (e.g., no live guide, missing menu items, incomplete itineraries)

Recent reviews

The tour itself is nothing special. I’ve been on tours- in NYC and other cities- where the narration was more involved and the sights went beyond the ‘typical’ ones. The agents are persistent and will say anything to make a sale. For example, my parents were sold a ticket for a tour to Brooklyn that they then said was cancelled. When we asked for a refund, the option is to call the support number which directs you to an online form. Horrible way of doing business.

by NM*****, 2026-05-17

Went with a friend and we had a good experience with the company. We got the petite menu was the perfect amount of food to eat. The employees were nice and friendly (was a little slow getting the tea, but only had one person serving it). The tour guide had very great voice. The cleanliness was good you could see out the windows perfectly fine. Just a reminder that this is a tour bus company if you want high tea go to somewhere like the London house