Big Bus Tours

Name: Big Bus Tours
Rating: 4.8 (24428 reviews)
Author: Big Bus Tours Ltd

By: Big Bus Tours Ltd

Bus Tracking, Tickets & Guide

Features & Capabilities

Big Bus Tours is your essential city sightseeing companion across 20+ cities. Real-time bus tracking, interactive maps, and easy ticket booking keep you in control of your day.

With service alerts, detailed stop information, attractions, and exclusive offers, navigate routes, discover landmarks, and plan your itinerary with confidence. This free app is designed to enhance your urban adventures, whether you’re a first-time visitor or a seasoned traveler.

User Growth & Download Statistics

App Navigation & Mapping Entertainment Education

By:

Big Bus Tours Ltd

Rating:

4.80

(24,428) 3 ratings

Version:

6.3.0 Last updated: 2026-06-23

Version code:

887288912

Creation date:

2013-01-20

Compatible devices:

Size:

129.62MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-30

Compare stats and ranking:

Ranking

# 10,073 ▼ 6

Other platforms

Big Bus Tours (v6.2.1)

2,429,798 4.33

(6,260)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Big Bus Tours Ltd

Apple Apps Store

https://apps.apple.com/us/app/big-bus-tours/id590746945

User Reviews

User reviews consistently praise the app for route planning, locate-me and bus-tracker features, and generally easy navigation, plus responsive customer support. However, recurring complaints focus on reliability and accuracy: live tracking and maps often misrepresent stops or directions, and buses run late or skip stops. Ticketing problems and gaps in city coverage (missing cities, digital tickets not accepted) worsen the experience. In-app messaging is weak—route changes and stop closures aren't reliably communicated—along with a cluttered UI, leading to frustration for many travelers.

Pros

Locate-me and bus-tracker features are helpful for planning and navigating cities.
Easy-to-use app with route planning features.
Responsive customer support.
Convenient for getting around cities and switching lines.

Cons

Inaccurate or unclear live tracking and maps; routes are often misrepresented or not followed.
Long wait times and reliability issues with buses; delays and overcrowding are common.
Ticketing problems and city coverage gaps (missing cities, digital tickets not accepted).
Poor in-app communication about route changes, closures, and timetables.
UI/UX issues: non-intuitive interface and cluttered maps/markers making it hard to use.

Recent reviews

We waited at a stop and saw the bus coming our way and then it diverted. Someone then unrelated to the company informed us Big Bus wasn’t stopping at this particular stop today. It was diverting. Would have been a huge help if app showed that stop closed for the day.

by Ka*****, 2026-06-14

These buses do not have AC, and I wish they fact was more visible on their website. Had I known it, I would have been more prepared or chosen another option like one of the city buses or an Uber. It was a hot day in Las Vegas and it felt like driving around in a microwave oven. They can’t control the weather, but they can control the information they share prominently in their promotional material. This was promoted as a great way to see the city, better than walking, but walking may have been a better option. The air on the bus was stifling.

by La*****, 2026-06-04

Used this app in Sydney for a combo ticket that included ho/ho bus, night tour and cruise portion offered by other provider. Most aspects of the app are great! Very usable way to see a place and make use of the service effectively. BUT. It turns out the in-app “ticket” for that the cruise provider is just a QR code with no info about how to use. In fact that ticket is only honored if you first go, in person, to a kiosk for activation and instructions for use. Why doesn’t the in-app ticket for that portion simply tell us where to activate AND/OR a link to a page with that info? There’s no earthly reason key info needed to “use” the ticket should be missing (where to present it for activation, how to access schedule info etc). Ultimately got it sorted 😊 but this could be improved.