Features & Capabilities

App do Estado para documentos digitais, serviços públicos e autenticação.

App da administração pública portuguesa que permite guardar documentos de identificação, gerir a Chave Móvel Digital, assinar documentos e realizar serviços públicos (substitui as antigas apps id.gov.pt e autenticacao.gov).

Documentos digitais

A app funciona como carteira digital. Pode adicionar os seus documentos de identificação oficiais (Cartão de Cidadão, carta de condução, entre outros), que têm o mesmo valor legal do que os documentos físicos.

Autenticação

Pode gerir a sua Chave Móvel Digital, assinar documentos PDF e ativar os certificados do seu Cartão de Cidadão.

Renovação do Cartão de Cidadão

Pode pedir a renovação do seu Cartão de Cidadão através da app.

Faturas sem papel

Pode aderir às faturas sem papel e passar a receber faturas por email, passadas com o seu contribuinte, em estabelecimentos aderentes.

Em breve vão ser lançados mais serviços digitais.

User Growth & Download Statistics

App
By:
Agência para a Modernização Administrativa
Rating:
1.30
(49)
1 new ratings
Version:
4.1.4 Last updated: 2026-06-03
Version code:
886250910
Creation date:
2019-01-09
Compatible devices:
Size:
101.01MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-05
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Agência para a Modernização Administrativa
Apple Apps Store
https://apps.apple.com/us/app/gov-pt/id1384884826
Website:
https://id.gov.pt/

User Reviews

Overall, reviews are overwhelmingly negative. The most recurring issue is that SMS verification codes never reach many users, blocking activation of the digital mobile key. International and US numbers are not reliably supported, excluding expatriates. Users report repeated crashes, freezes, and server timeout errors that impede access to government services. A few reviewers note that the app can be useful and may work in the background on rare occasions, but reliability problems dominate and erode trust in the app.
Pros
  • Some reviewers find the app useful as a gateway to government services.
  • The app can run in the background and function when not actively used.
  • It is the official app intended for accessing state services.
Cons
  • SMS verification codes often do not arrive, blocking activation.
  • Activation of the digital mobile key (CMD) frequently fails with errors like server timeouts.
  • International/US phone numbers are not reliably supported, excluding overseas users.
  • The app crashes, freezes, or becomes unresponsive, especially after updates.
  • Users frequently encounter loops and are unable to pass the first step.
Recent reviews
I followed instructions to go to the balcão/citizen shop in person to activate. This was very easy. Now I can log in to apps and sign some documents with the mobile key. However, I think it is ridiculous that to sign a document I have to enter my ID and private PIN number password on someone else’s computer!!! This was at a bank. Then I receive a text message to give them a code as a 2nd factor. How is this secure? My private pin should only be entered on my devices. Additionally I get very confused sometimes because in some instances I get a text message, other times I need to use the authenticator code built into the app.
by Co*****, 2026-05-17

Can’t use the app because one simply can’t enroll. It seems that the system is unable to text numbers in the USA. Dead app.
by _v*****, 2026-05-13

This app 2nd step asks for a code which was texted but I never got it. I’ve tried a couple of times and the same result.
by Mi*****, 2026-03-13
View all user reviews ›

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