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Overview

Rating:
2.40
(36)
Version:
3.6.24
Last updated: 2026-01-12
Ranking
#294,100 ▼ 2,815
Overall

Features & Capabilities

One of the best ways to take charge of your health is to be well-informed of your healthcare plan and everything it has to offer! The KBA-EZ Health Guide app is focused to your specific benefit coverage giving you access to all of your benefit information, in one place for a customized experience. *

• Quickly view your Member ID and Group Number • ID Card view, email, fax or request a copy • Claims look up with easy sorting by date and claim type • Explanation of benefits access • Check your Deductible and Out-of-Pocket Accumulators • Dashboard with customizable page links • Contact our friendly Customer Service • Recover member portal password

*Certain features are not available with every plan.

User Growth & Download Statistics

App
By:
Key Benefit Administrators
Rating:
2.40
(36)
Version:
3.6.24 Last updated: 2026-01-12
Version code:
881354660
Creation date:
2018-08-13
Compatible devices:
Size:
25.36MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-17
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Key Benefit Administrators
Apple Apps Store
https://apps.apple.com/us/app/kba-ez-health-guide/id1382924023

User Reviews

Most reviews describe the app as unstable and hard to use. Recurrent crashes, freezes, and generic errors hinder login and navigation. Sign-up and verification issues are common, with password problems and failed logins. The UI is outdated and not mobile-friendly. Core features like My Benefits and the Virtual Card often lock up or display blank screens. A few users report improvements after updates, but overall the app fails to reliably help users manage health benefits.
Pros
  • Centralized access to health benefits information within the app
  • Digital ID/insurance card capability (handy when functioning)
Cons
  • Frequent crashes and instability (crashes, freezes, and 'something went wrong' errors)
  • Login and sign-up problems (incorrect username/password, sign-in failures, and verification issues)
  • Outdated UI/UX design not optimized for mobile devices
  • Core features like My Benefits and the Virtual Card are not functioning reliably (lockups or blank screens)
  • Account verification and login downtime issues (email verification problems, password resets)
Recent reviews
This app desperately needs an update, a whole new look. It doesnt seem to work right with my iphone15.
by ch*****, 2024-11-19

Not sure but I have tried two years to use the app and It doesn’t load or freezes. Not good at all!
by Mo*****, 2024-11-09
View all user reviews ›

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