Reviews of Kids Foot Locker

By: Foot Locker Retail, Inc. App

List of user reviews and ratings for Kids Foot Locker

Total ratings

3.20 (Rating count: 89)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Apple App Store

View and respond to reviews directly on the store page.

Visit

Review summary

Overall, reviews are dominated by reliability issues. Users report ongoing login problems, app crashes and server errors, and checkout verification failures. Order cancellations, wrong sizes, and slow refunds are frequent, with some users unable to complete purchases or reserve items. A minority cite the catalog for browsing or occasional successful purchases, but the prevailing sentiment is that stability and order fulfillment need major improvements.

Pros

Broad catalog for browsing shoes and discovering options
Some users report successful purchases through the app

Cons

Sign-in/login issues (unrecognized emails, password errors, inability to sign in, and problematic accounts)
Frequent crashes, glitches, and server errors that disrupt use
Checkout and purchasing failures (inability to complete purchase, verification issues, and avatar/robot checks)
Order fulfillment problems (canceled orders, incorrect sizes, and slow refunds)

Upgrade to see all 51 reviews

User Reviews

Recent rating average: 1.70

All time rating average: 3.20

Upgrade to see all 51 reviews

82% (42)

Date	Author	Comment
2026-06-05	Da*****	Ive been buying my 10 year old and 8 year old and 5 year old shoes from here and it’s just very good.
Ive been buying my 10 year old and 8 year old and 5 year old shoes from here and it’s just very good.
2026-02-03	Ca*****	Y’all clearly don’t want my money
Y’all clearly don’t want my money
2026-02-02	yu*****	Kids Foot Locker is AMAZING, my Kids Foot Locker Store Is 460 Fulton St, Brooklyn.
Kids Foot Locker is AMAZING, my Kids Foot Locker Store Is 460 Fulton St, Brooklyn.
2025-12-16	Lo*****	This is literally the worst app every and they don’t have answer to fix it and the employees are just as clueless when it comes to the app it just “try again later” the app doesn’t even work so don’t waste your time downloading it
This is literally the worst app every and they don’t have answer to fix it and the employees are just as clueless when it comes to the app it just “try again later” the app doesn’t even work so don’t waste your time downloading it
2025-12-13	Ip*****	doesn’t even work
doesn’t even work
2025-11-22	ip*****	The app has not work for 3-4 days for me. I called foot locker support and the lady didn’t know how to fix it and instead stated to use the site. I prefer the app not the site. Whatever glitch the app has it needs to be fixed.
The app has not work for 3-4 days for me. I called foot locker support and the lady didn’t know how to fix it and instead stated to use the site. I prefer the app not the site. Whatever glitch the app has it needs to be fixed.
2025-11-19	sn*****	Never lets me sign in says doesn’t recognize email when I clearly have an account. Been doing this for months.
Never lets me sign in says doesn’t recognize email when I clearly have an account. Been doing this for months.
2025-11-10	Ja*****	Cannot open app
Cannot open app
2025-08-09	Kh*****	Why now you keep getting logged out your account and saying the password wrong when I use Face ID it's ridiculous
Why now you keep getting logged out your account and saying the password wrong when I use Face ID it's ridiculous
2025-08-06	KK*****	It’s always technical difficulties with the app.
It’s always technical difficulties with the app.