Ace Retailer Mobile Assistant

Name: Ace Retailer Mobile Assistant
Rating: 2.9 (167 reviews)
Author: Ace Hardware Corporation

By: Ace Hardware Corporation App

Business

Overview

Version:

3.18.6

Last updated: 2026-07-14

Features & Capabilities

The Ace Retailer Mobile Assistant is designed exclusively for Ace Hardware retailers to streamline store operations and improve the employee experience. It provides mobile access to search, evaluate, and order products, manage customer and store orders, and handle deliveries with fewer steps and clicks.

Key capabilities include scanning SKUs or entering UPCs for real-time availability, viewing item and store pricing (including competitive pricing when available), building or submitting an Express Checkout basket, multi-store ordering across chains, order lookup by last name, order number, or phone, and capturing proof of delivery with photos or signatures. It also supports delivery route maps and a dedicated Ace Convention section for showing ordering options.

User Growth & Download Statistics

App Shopping E-Commerce Sales Data

By:

Ace Hardware Corporation

Rating:

2.90

(167)

Version:

3.18.6 Last updated: 2026-07-14

Version code:

888130401

Creation date:

2018-02-10

Compatible devices:

Size:

103.71MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-16

Compare stats and ranking:

Ranking

# 148,347 ▼ 790

Other rankings

#44 in assistant keyword 49 ▲

Other platforms

Ace Retailer Mobile Assistant (v3.18.6)

104,820 2.62

(404)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Ace Hardware Corporation

Apple Apps Store

https://apps.apple.com/us/app/ace-retailer-mobile-assistant/id1342227979

User Reviews

User feedback treats Ace Retailer Mobile Assistant as a generally helpful tool that can boost store efficiency and inventory workflows when it works. The main recurring pain points are scanning and performance. Many report camera autofocus failures, green overlays, and unreliable barcode scans, often worsened by updates. Users also note slower load times, intermittent crashes, and repeated login prompts during deliveries. Privacy concerns about new AI data collection terms (ARMA) are common. Additional issues include inconsistent search behavior and UI changes that hide history, plus compatibility questions for newer devices/OS. Reliability and privacy improvements are the top priorities.

Pros

Generally helpful tool that makes store tasks more efficient.
Barcode scanning/inventory lookup is a core, valuable feature.
Positive sentiment about Ace's technology leadership and focus on innovation.
Some updates have improved features (e.g., barcode scanner).

Cons

Persistent barcode scanning/camera problems (autofocus, green overlay, inability to zoom, unreliable scans).
App performance slows with updates and has long load times (e.g., 30 seconds to load product info).
Crashes and reliability issues (delivery photos crash, searches crash, repeated logins).
Privacy concerns about new AI data collection terms (ARMA) and consent requirements.
Poor search and UI/navigation experience (default search modes, too many results, hidden history, iOS scrolling issues).

Recent reviews

Work on bettering the search function and scanner. No one is using Arma, and why would they?

by I’*****, 2026-05-30

Let us take pictures, even if the cell service is not the best and have it stored so when we get back to the store or a better service connection, the phone will update the photos Allow us to choose our preferred map. If we’re on a iPhone, don’t force us to use Apple Maps allow us to use Google maps allow us to choose.