Overview
Features & Capabilities
User Growth & Download Statistics
- By:
- ISN
- Rating:
- 4.40 (844)
1 new ratings
- Version:
- 2.18.13 Last updated: 2026-08-08
- Version code:
- 890469166
- Creation date:
- 2017-12-30
- Compatible devices:
- Size:
- 37.04MB
- URLs:
- Privacy policy
- Full description:
- See detailed description
- Source:
- Apple Apps Store
- Data ingested on:
- 2026-08-29
- Compare stats and ranking:
- ISN Resident vs ISN Visitor Management
- ISN Resident vs ISN Resident Gatekeeper
- ISN Resident vs ID Residencial
Ranking
For Developers
Contact the developer
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User Reviews
Pros
- Good concept for digital guest/visitor management in a community.
- Inviting guests is quick and easy when the app functions properly.
- The design shows potential for a user-friendly experience once bugs are fixed.
Cons
- Frequent login issues or being stuck on login.
- App often fails to load or freezes on the loading screen.
- Inability to add or manage guests; invitations not saving or duplicates/limits occur.
- Problems selecting a community or missing option to choose community.
- Overall instability: bugs, crashes, and server downtime.
Recent reviews
The app updated on my iPhone a couple of days ago and now when I try to edit the dates I’ll have visitors here, I am forced to enter a phone number for many of them (but not all). I don’t understand the reasoning for this requirement and couldn’t find an explanation online. I’ve reported this to my HOA but thought I’d reach out here. I tried copying and pasting phone numbers from my contacts but the paste was unsuccessful and left erroneous phone numbers. I tried this several times and finally resorted to entering all 1’s just so I could get the person’s correct dates entered. Very frustrating. I also don’t like the new software with respect to how we have to enter the date/date range for each visitor. It’s very cumbersome. Thumbs down for this update.
Just wanted to say kudos to the ISN software team for paying attention to my comments above and taking action to correct these issues. After updating to the most recent version of the app, phone numbers are no longer required and the calendar feature for setting dates has returned, making the process much more user friendly. Thanks a lot!
by Ne*****, 2026-08-09
Can’t edit the phone number or email. Buttons to add lead to nowhere. All I get are blank pages. Useless.
by NE*****, 2026-05-01
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