ID Residencial

Manage residential access, visitor QR passes, amenities, payments, packages, maintenance requests, notifications, and security patrols from one secure app.

ID Residencial connects residents, security personnel, and residential management through one secure and convenient mobile experience.

FOR RESIDENTS

• Create and manage visitor QR passes. • Receive package arrival and delivery updates. • Review residential fees, payments, and account information. • Submit and track maintenance and service requests. • Browse amenities and manage reservations. • Receive important community notifications. • Review recent access activity. • Save visitor passes to your photo library.

FOR SECURITY PERSONNEL

• Scan and validate visitor QR passes. • Register authorized and manual entries. • Review daily visits and access history. • Start, monitor, and complete security patrols. • Record patrol locations and supporting evidence. • Create and follow up on security incidents. • Register and deliver resident packages. • Review amenity reservations and check-ins. • Create and track maintenance reports.

PRIVACY AND SECURITY

ID Residencial only requests access to device features when required for a specific action. Camera access is used to scan QR codes or capture evidence. Location access is used during authorized security patrols. Notifications help users receive relevant residential updates.

Access to ID Residencial is limited to authorized residents, security personnel, and participating residential communities. An active account provided by the residential administration is required.