KastleResident

Name: KastleResident
Rating: 1.4 (126 reviews)
Author: Kastle Systems

By: Kastle Systems

Business

Features & Capabilities

KastleResident represents the latest advancement in resident amenity and engagement for multifamily communities. Built around BLE mobile access control, it combines fast mobile entry, remote unlock, visitor management, occupancy data, and live community notifications in a single, powerful app.

Residents gain convenient mobile access to perimeter, common areas, and apartments; pre-register visitors; view occupancy data to connect with neighbors; and submit maintenance requests with photos. Free to download for Kastle serviced communities and managed by property teams via the myKastle portal.

User Growth & Download Statistics

App Privacy & Security Data Community Task Management

By:

Kastle Systems

Rating:

1.40

(126) 3 new ratings

Version:

3.2.4 Last updated: 2026-04-27

Version code:

884887818

Creation date:

2018-03-29

Compatible devices:

Size:

333.99MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-28

Compare stats and ranking:

Ranking

# 219,030 ▲ 1,370

For Developers

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Contact the developer

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Developed by:

Kastle Systems

Apple Apps Store

https://apps.apple.com/us/app/kastleresident/id1326765477

User Reviews

Most reviews condemn KastleResident for unreliability and poor support. The app often fails to unlock doors, crashes or freezes, and leaves users locked out. Usability issues (copy/paste guest numbers, intrusive video permissions) and privacy concerns are common, along with missing features (Wallet/Watch) and partial functionality across doors. A few notes suggest it can work for some entrances, but overall reliability and responsiveness are major drawbacks.

Pros

Provides digital building entry when the app functions, supplementing physical key fobs.
Aims to manage guest/visitor access through the app.
Designed to control multiple access points (doors, entry kiosks) from one app.

Cons

Unreliable access: doors frequently fail to unlock and users report being locked out or unable to access doors when needed.
Frequent crashes and instability: the app often crashes on launch, freezes, or closes unexpectedly.
Poor or unresponsive customer support: repeated issue escalation yields little to no follow-up or fixes.
Usability and privacy concerns: users report being unable to copy/paste guest phone numbers, repeated camera/video permission prompts, and privacy worries about video access.
Missing features and partial functionality: inconsistent performance across doors/elevators and lack of features like Apple Wallet/Apple Watch support.

Recent reviews

Doesn’t open door in a timely fashion or at all, and randomly will kick you out of the app and be a nightmare to sign into

by Dh*****, 2026-06-21

This app seems like it was designed by a team who has never used their own app. Nothing is intuitive and nothing links to your phone (e.g., contact information). When is the last time you attempted to make improvements?