Qualtrics XM

Name: Qualtrics XM
Rating: 4.7 (1631 reviews)
Author: Qualtrics, LLC

By: Qualtrics, LLC

Experience Management

Features & Capabilities

Qualtrics XM mobile app provides real-time dashboards, metrics like NPS, CSAT, and Employee Engagement, with role-based filtering to monitor experiences across customer and employee journeys. It enables you to reassign, respond, and close tickets, receive real-time notifications, and surface open-ended customer responses for team-wide action.

With built-in analytics-such as key drivers, trending topics, focus areas, experience journeys, and text analytics-you can drive impact. Included with your CX or EX license, the app requires a Qualtrics login, and lets you share insights with teammates to win XM together. Qualtrics leads in Experience Management, helping thousands optimize four core experiences: customer, employee, product, and brand.

User Growth & Download Statistics

App Analytics Data Communication Task Management Marketing

By:

Qualtrics, LLC

Rating:

4.70

(1,631) 13 new ratings

Version:

2.78.1 Last updated: 2026-05-11

Version code:

885429980

Creation date:

2018-05-26

Compatible devices:

Size:

30.38MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-12

Compare stats and ranking:

Ranking

# 46,344 ▲ 35

Other rankings

#5 in user experience keyword 44 ▼ 2#21 in experience keyword 60 ▲ 24#37 in ux keyword 14 ▲ 18

Other platforms

Qualtrics XM (v2.78.1)

198,202 4.67

(2,315)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Qualtrics, LLC

Apple Apps Store

https://apps.apple.com/us/app/qualtrics-xm/id1319935291

Website:

https://www.qualtrics.com

User Reviews

Users praise Qualtrics XM for ease of use, quick mobile access, and strong data visualization with filters and sharing. However, reliability issues—loading failures, freezing, data not up-to-date, crashes (notably with government options), and login access problems—dampen the experience. Addressing stability, data accuracy, and support would significantly improve user satisfaction.

Pros

Easy to use and user-friendly with quick access to dashboards and KPIs.
Strong data visualization: trends, key drivers, charts, and flexible filtering and sharing.
Mobile-friendly and accessible on the go, with live feedback/notifications.
Clear ability to view data in multiple ways and receive reminders to check in.

Cons

Frequent loading failures, freezing, and performance issues (spinning wheel, never loads, data not loading).
Data inconsistencies or not up-to-date data compared to supervisors or other stakeholders.
Crashes on government-related options and other crash issues.
Login/access problems on iPhone and account login failures, with slow or poor support.

Recent reviews

Got a hit alert follows up, was able to add note but cannot close the ticket. States survey not completed, and cannot access link to survey sent to GM email and cannot close out tickets after resolution.