The Official MTA App

I can only assume that the people giving this redesign positive reviews are using it mostly for the train, which - fine. But the way the bus information is organized is an absolute disaster. When I search for a bus route, it pulls up every single bus stop on the route regardless of where in space I am. Why would it not pull up the closest stop to my current location on that line? It also won't let you choose which direction you're going in while searching, so it'll just show you, again, every available stop and force you to either scroll or type in the entire stop, which is annoying when you don't know the stop by heart. PLEASE work on the UX here. This is still the only app with somewhat accurate arrival times, so I am forced to use it, but god is it a miserable experience.

I used to have the ability to check the bus schedules from any given stop on bus routes. Now this GPS exact update is horrible. If I’m taking the train to meet a bus, I have to wait till I’m exactly on top of the stop to check what bus is good. If I’m at a location and looking at the schedule to go back, the gps puts me at a stop 3 blocks away instead of a stop across the street. I see a new update , im scared to download uncertain if it would be better or worse than what I have now. Though im not certain it can get much worse.

Prior to the change, I could look up any bus at a glance. Now it only shows what’s near unless I use the Plan Trip option. It’s confusing.