Overview

Rating:
2.20
(29)
Version:
3.1.1
Last updated: 2026-03-26
Ranking
#287,566 ▼ 44
Overall

Features & Capabilities

THE SIMPLIEST PATH TO A SMARTER HOME Take complete control of your home or apartment’s switches and lights from anywhere with the Reality Series of Smart Home devices.

RealityAdapter connects all your Third Reality devices to your home network RealitySwitch turns any existing switch into a smart switch Set lights to reflect your mood with SmartBulbs Use RealityApp to configure and control your Smart Home

RealityApp FEATURES

Configure RealityAdapter hub to communicate with your home network and connect all Third Reality devices Add, name and configure RealitySwitches and RealityBulbs Group multiple devices to control from your smartphone with one button Create timers to control lighting schedules Connect Amazon Alexa or Google Home voice assistants to manage all your devices with voice commands

Apple Notes: The app utilizes Location Services to record the location of your Remote Plus when you add it to your account and also when you ring it. Continue use of GPS or Bluetooth running in the background can dramatically decrease battery life.

User Growth & Download Statistics

App
By:
Third Reality, Inc
Rating:
2.20
(29)
Version:
3.1.1 Last updated: 2026-03-26
Version code:
883790626
Creation date:
2018-08-05
Compatible devices:
Size:
50.01MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-08-16
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Third Reality, Inc
Apple Apps Store
https://apps.apple.com/us/app/third-reality/id1282331931

User Reviews

Users broadly report Third Reality's iOS app as unreliable and hard to use. Frequent device connectivity drops, a confusing UI with irritating animations, and login/authentication issues frustrate daily use. Support is often unavailable, and hardware interoperability is spotty, with unclear Zigbee integration. Updates sometimes worsen usability by adding steps to access switches. Overall, the app struggles with reliability, usability, and support more than it satisfies most users.
Pros
  • Stable basic on/off control of connected lights.
  • Long-term reliable use with Third Reality smart switch.
  • App is usable for routine device control in some scenarios.
Cons
  • App frequently loses connection to devices and is hard to reconnect.
  • UI/UX is confusing and cumbersome, with italicized text and long startup animations.
  • Login/authentication problems: app asks for email/password and password reset emails often fail.
  • Customer support is unreliably available (no live chat; emails ignored; phone support often rings and hangs up).
  • Hardware interoperability is lacking; integrating with Zigbee devices is unclear and poorly documented.
Recent reviews
The app keeps losing connection to my switch. Very annoying to try and reconnect it every time. Definitely not user friendly at all. One of the worst apps that I have to deal with!
by mm*****, 2026-03-28

I sent an email create an account because it’s required to link to Amazon Alexa. Waited the entire day, nothing.
by ev*****, 2026-01-20
View all user reviews ›

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