Clientbook Retail

Name: Clientbook Retail
Rating: 4.7 (1172 reviews)
Author: Clientbook, Inc.

By: Clientbook, Inc. App

clienteling, messaging, crm

Overview

Version:

3.12

Last updated: 2026-07-08

Ranking

#54,702 ▼ 1,328

Overall

Features & Capabilities

Clientbook Retail is a clienteling CRM designed for retail sales teams. It replaces the physical client book by centralizing customer follow-ups, message history, preferences, product likes, and notes across locations and associates.

Key benefits include unified SMS and email, seamless transfer of clients when staff changes, multi-target messaging with individual delivery, and a management dashboard to track overdue follow-ups, engagement, and team performance.

User Growth & Download Statistics

App Sales Analytics Marketing Communication Data E-Commerce

By:

Clientbook, Inc.

Rating:

4.70

(1,172) 5 new ratings

Version:

3.12 Last updated: 2026-07-08

Version code:

887879211

Creation date:

2018-06-21

Compatible devices:

Size:

49.90MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-20

Compare stats and ranking:

Ranking

# 54,702 ▼ 1,328

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Clientbook, Inc.

Apple Apps Store

https://apps.apple.com/us/app/clientbook-retail/id1281122333

Website:

https://www.clientbookretail.com

User Reviews

Overall, users praise Clientbook Retail for strengthening client engagement, centralizing client data, reminders, and multimedia sharing, plus strong onboarding and team collaboration. Many feel it replaces paper calendars and improves client relationships. However, the mobile app suffers from frequent bugs, crashes, and messaging glitches, and cross‑platform compatibility issues (notably on Android/Galaxy). A web/browser version is often favored for stability. If mobile reliability improves, it has strong potential as a CRM and client-outreach tool.

Pros

Significantly improves client engagement and CRM capabilities, enabling quick outreach and ongoing client relationships.
Centralized client data with reminders, notes, and the ability to attach/send pictures.
Replaces paper calendars and outdated clienteling software, streamlining operations and organization.
Team collaboration is supported, keeping the whole team involved in client outreach.
Positive onboarding and responsive training/support from staff (e.g., Legend and Aaron).

Cons

Frequent bugs, glitches, and overall performance issues in the mobile app, including crashes and slow loading.
Cross-platform compatibility problems, with poor support for Android and Galaxy devices and diminished performance after updates.
Unreliable messaging features, with messages delaying, failing to send, or not displaying properly.
App stability issues compared to the web version, leading some users to prefer the web/browser experience.

Recent reviews

We’ve been with Clientbook for about 2 years now. In the beginning it was bad, nothing worked as functioned. As a startup you expect these things, but years later we still have many of the same issues. It still does not work at all on android devices and limits a lot of basic functionalities you’d expect in 2026.