Features & Capabilities

The O2 Venue App Chrome Extension puts mobile ticketing, exclusive offers, and essential venue information at your fingertips. View and display your tickets, transfer them, and get ready with upfront details on upgrades, bars and restaurants, facilities, and merchandise so you can plan your visit with confidence.

Core features include mobile ticketing, venue maps, ticket booking, and up-to-date venue information, plus opt-in notifications for events and upgrades and personalized offers. Discover exclusive deals and stay informed as you navigate The O2.

User Growth & Download Statistics

By:
The O2
Rating:
4.40
(640)
Version:
19.0.2 Last updated: 2026-04-28
Version code:
884907577
Creation date:
2017-08-18
Compatible devices:
Size:
63.11MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-05
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
The O2
Apple Apps Store
https://apps.apple.com/us/app/the-o2-venue-app/id1272123607
Website:
https://www.theo2.co.uk/

User Reviews

Users consistently report the O2 Venue App as unstable and hard to use. The most recurring issues are login/authentication failures, inability to view or download purchased tickets, and app crashes. Many reviews describe a tedious, cluttered UX with unnecessary steps, including multiple accounts to access tickets. Support is seen as unhelpful or hard to reach, and interoperability with other ticket services (like Ticketmaster/ASX) adds confusion. Despite occasional praise for a visually appealing interface, reliability and usability problems dominate.
Pros
  • Excellent interface; nice colors; easy on the eyes.
Cons
  • Frequent login/authentication failures and password reset problems.
  • Tickets often aren’t visible or accessible (cannot view/download, tickets vanish, last-minute access failures).
  • App crashes or freezes (logo on splash screen, endless loading).
  • Overly complex and cluttered UX with hoops to jump through and even multiple accounts required to access tickets.
  • Support is unhelpful or hard to reach (chatbot, poor contact options).
Recent reviews
App crashes when I try to view my tickets. Tried reinstalling and same issue. Garbage just ahead of a concert.
by RW*****, 2025-07-18

This is completely unnecessarily complicated. Sometimes it works sometimes it doesn’t, sometimes you can see your tickets and then 24 hours later the tickets vanish l and you have to delete the app and reinstall it, which is ridiculous. The whole AXS mobile ID versus ticket issue is not clear and overlaps and it’s probably creating problems for the soft Simplify this and it’ll work better
by VA*****, 2025-04-19

i tried to create and account and it asked for my mobile number and i put it in and it said not a valid uk number when my number is a uk number?
by ma*****, 2024-06-20
View all user reviews ›

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