Nucleus InTouch

Here’s the problem. If the person in the nursing home, or care facility, doesn’t see the message on the screen immediately, or the notification there was a call, the screen goes back to something else like a home screen, and they have no idea there’s a message or a call. That makes no sense. It even has an OK to tap to clear the screen. Which is fine, if the patient is right there and sees the call or the message come through. In our situation, this renders this almost useless. I need my brother to be able to see that he has a message, or he has a phone call, and to call me back, therefore the “alert” on the screen must hold until he clears it. It mustn’t just disappear! Thank you.

Why do you keep doing updates, but never fix the problem of not being able to upload picture. This is the only reason I use this app. But you ignore my question. Why?!!!

This app lets me communicate seamlessly with my mom who is living with us. It has really made life simpler and safer for our family!