GO / Taxi app for Japan visit

Name: GO / Taxi app for Japan visit
Rating: 4.9 (12844 reviews)
Author: GO Inc.

By: GO Inc. App

Most Used Taxi App in Japan

Overview

Version:

10.4.6

Last updated: 2026-08-26

Ranking

#14,909 ▲ 13

Overall

Features & Capabilities

GO is Japan's leading taxi app, covering all 47 prefectures including Tokyo, Osaka, Kyoto, Fukuoka, and Okinawa. It lets you hail a ride, reserve in advance, and pay cashlessly with GO Pay, all in one app.

Key features include GO PREMIUM luxury van service in select Tokyo wards, airport flat-rate fares, advance destination setting, and a simple tipping option. Data.ai by Sensor Tower reports GO accounts for about 80% of total usage time among Japan's top taxi apps.

User Growth & Download Statistics

App Navigation & Mapping Data

By:

GO Inc.

Rating:

4.90

(12,844) 46 new ratings

Version:

10.4.6 Last updated: 2026-08-26

Version code:

890082775

Creation date:

2023-02-19

Compatible devices:

Size:

612.67MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-29

Compare stats and ranking:

Ranking

# 14,909 ▲ 13

Other platforms

GO / Taxi app for Japan visit (v10.4.6)

9,689,904 4.32

(53,543)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

GO Inc.

Apple Apps Store

https://apps.apple.com/us/app/go-taxi-app-for-japan-visit/id1254341709

Website:

https://go.goinc.jp/

User Reviews

Overall sentiment highlights GO Taxi as easy to use with fast dispatch, professional drivers, and solid navigation, often cheaper than Uber. However users report fare overcharges and surcharges, disputes over refunds, payment failures, language barriers, and pickup location/editing problems. These recurring issues suggest strong usability and service quality but need improvements in fare transparency, payment reliability, and multilingual accessibility.

Pros

Easy to use and intuitive interface.
Fast dispatch and short wait times.
Professional, friendly, and reliable drivers.
Strong navigation, real-time tracking, and travel assistance.
Competitive pricing and good value compared with alternatives.

Cons

Fare discrepancies and overcharging (estimates vs meter) and extra surcharges.
Payment processing problems (rejected payments, Apple Pay issues).
Language barriers and limited English support, plus onboarding obstacles for foreigners.
Pickup-location accuracy issues and difficulty editing/canceling rides.

Recent reviews

First time I use the app and the first time I rode in a go taxi. A driver was very courteous nice polite would definitely use again.

by Fi*****, 2026-08-16

We have had a great experience with every taxi driver helping us with our luggage, genuinely providing service without expectation of tips (though of course we added some in the app). The taxis have been very clean, comfortable, with enough space for our carryons and backpacks. The app is clear, easy to understand, with excellent and timely notifications. And dare I say, better than Uber ;-)