GO / Taxi app for Japan

Name: GO / Taxi app for Japan
Rating: 4.23 (40714 reviews)
Author: GO Inc.

Non-Japanese phone number is now available for registration.

GO / Taxi app for Japan is the leading taxi booking app serving 45 of Japan's 47 prefectures, including major tourist hubs like Tokyo, Kyoto, and Osaka. It dominates 80% of taxi app usage in Japan, making it the most trusted choice to hail taxis easily without waiting on the street.

Key features include the ability to register with a non-Japanese phone number, cashless fare payments via GO Pay, destination pre-setting to avoid language barriers, and confirmation numbers to ensure you get in the right taxi. The app offers a premium service where you can request luxury vans with professional drivers in select Tokyo wards. You can also reserve taxis in advance from 15 minutes up to 7 days ahead and enjoy airport flat-rate fares from Tokyo airports. Tipping your driver is optional and conveniently handled within the app.

Whether you are a local or traveler, GO app simplifies traveling around Japan with real-time taxi availability, messaging and calling features to contact your driver directly, and reliable payment options.

Install

By:: GO Inc.
Downloads:: 6,335,832+ 37.73K
Rating:: 4.23

(40,714) 0.01
Version:: 9.4.35 (Last updated: 2025-04-18)
Version code:: 9043500
Creation date:: 2023-02-17
Permissions:: android.permission.ACCESS_ADSERVICES_AD_ID
android.permission.ACCESS_ADSERVICES_ATTRIBUTION
android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.CAMERA
android.permission.FOREGROUND_SERVICE
android.permission.FOREGROUND_SERVICE_LOCATION
android.permission.FOREGROUND_SERVICE_MICROPHONE
See more
Size:: 74.86M
Email:: go*****@goinc.jp
URLs:: Website ,Privacy policy
Full description:: See detailed description
Source:: Google Play Store
Updated:: 20 hours ago

Ranking

# 17,738 ▲ 66

Other rankings

#59 in Maps and navigation (Free) ▼ 6

User reviews

The GO / Taxi app for Japan is praised for ease of use, English support, polite drivers, and efficient ride locating, making it a strong choice for tourists. However, multiple users report significant issues with foreigner account registration due to phone number restrictions and lack of email sign-up, as well as unexpected fare increases and unreliable reservation or premium service features. Payment challenges and data privacy concerns are also noted. Improving communication about costs, payment options, and enhancing messaging with drivers could enhance user experience.

Pros

App is easy to use with English interface, making it user-friendly especially for foreigners and tourists in Japan.
Provides access to real Japanese taxis and is considered better than Uber in Japan by some users.
Drivers are generally polite, helpful, and professional, often using tools like Google Translate to assist with language barriers.
App has efficient taxi location tracking and quick arrivals in populated areas, usually within 5 minutes.
Allows chat communication with drivers and seamless end-to-end booking experience once set up properly.

Cons

Account registration issues for foreigners, including inability to sign up due to phone number restrictions, region locks, and no option for email verification.
Unexpected fare increases and additional fees that are not clearly communicated upfront, causing user frustration.
Problems with reservation features and premium car options not working or requiring in-car payment instead of app payment.
Payment difficulties, especially with certain credit cards (e.g., Chase), and concerns about potential data privacy and fraudulent charges.
Lack of an easy way to message drivers and insufficient information about arrival times and routes in the app.

Recent reviews

If I have called a cab and can't run to a car in time, why not contact me? Why is the order canceled when I already come to the car? Can't the service be thought out for the convenience of the customers? Or only drivers are important?