T-Mobile Safe & Found

Name: T-Mobile Safe & Found
Rating: 4.1 (3245 reviews)
Author: Sprint

By: Sprint

Lifestyle

Features & Capabilities

T-Mobile Safe & Found is an all-in-one family safety solution designed to help you locate your loved ones in real time and manage your child’s online habits across devices. It offers real-time location, location history, SOS alerts, and the ability to share locations with trusted family members for peace of mind.

It also helps develop healthy digital habits by letting you pause Internet access, set time limits, apply content filters, and reward responsible use with more screen time. Note: new subscriptions are no longer supported; if you are a T-Mobile customer you can get FamilyMode, and current subscribers can still add profiles and devices to their account.

User Growth & Download Statistics

App Kids Privacy & Security Communication Content

By:

Sprint

Rating:

4.10

(3,245) 1 new ratings

Version:

3.3.0.2 Last updated: 2024-11-19

Version code:

870300828

Creation date:

2017-10-05

Compatible devices:

Size:

146.60MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-14

Compare stats and ranking:

Ranking

# 35,538 ▼ 56

Other platforms

Safe & Found (v3.3.0)

1,574,969 3.38

(9,133)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Sprint

Apple Apps Store

https://apps.apple.com/us/app/t-mobile-safe-found/id1246519972

Website:

https://safeandfound.sprint.com/

User Reviews

Most reviews describe the app as unreliable on iOS, with frequent crashes, white screens, and a need to uninstall/reinstall to get it working. Location tracking is often inaccurate or delayed, and some users face ongoing billing concerns despite paying monthly. A minority report better performance on Android and that updates have improved things. Overall, stability and accuracy are the chief concerns.

Pros

When it works, it provides family safety/location tracking.
Updates have, in some reviews, improved the app's stability and performance.
Described by a few users as a useful tracking app for monitoring family.

Cons

App frequently freezes or remains on a white screen and is not responsive on iOS.
Users must uninstall and reinstall the app repeatedly to get it to work.
Location tracking is often inaccurate or delayed, reporting wrong locations.
Platform reliability issues: Android users report better performance than iOS.
Billing concerns, with some users paying monthly despite inconsistent reliability.

Recent reviews

the tracker doesn’t work and it says i’m all the way in asia, and the vpn doesn’t work. also it’s only as good as your internet

by Ra*****, 2024-06-07

8 months no update? Come on now!!!! I left a review last year and today march 27 2024 app is crashed. I have uninstalled it and reinstalled it and still nothing. Way to go.

by Cr*****, 2024-03-27

It worked fairly well when I first purchased this, but several months ago it stopped working on our IPhones. Remove and reinstall the app and it will work maybe one day, then goes back to “not responding”. After six sessions on the phone with Sprint/T Mobile they told me today that they can only recommend remove/reinstall, and pointed me to Apple Support. Apple tried to help but was also unable to resolve this. It’s a shame as I like this app. It does work well on the one Android phone on our account.