My altafiber

Name: My altafiber
Rating: 4.8 (8180 reviews)
Author: Cincinnati Bell

By: Cincinnati Bell

Utilities

Features & Capabilities

My altafiber is a utility-style extension that lets you access and manage your altafiber accounts—from billing to service status—right on your smartphone. It covers Billing & Payments, Account Management, and Services so you can view and pay bills, enroll in Autopay and eBill, manage your online profile, and check current and available services including Fioptics TV equipment and channel lineup.

Additional capabilities include Help Center access, live chat with an altafiber representative, notifications for bills and promotions, and quick links to Connect Cincinnati and the Watch Fioptics App, plus an interactive map for altafiber Stores and Payment Centers. Note: an active altafiber account is required; app capabilities depend on your subscribed services, and the Watch Fioptics App requires a Fioptics TV subscription.

User Growth & Download Statistics

App Developer Tools Privacy & Security

By:

Cincinnati Bell

Rating:

4.80

(8,180) 2 new ratings

Version:

4.0.21 Last updated: 2026-05-21

Version code:

885526241

Creation date:

2017-06-26

Compatible devices:

Size:

59.58MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-15

Compare stats and ranking:

Ranking

# 19,768 ▼ 25

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Cincinnati Bell

Apple Apps Store

https://apps.apple.com/us/app/my-altafiber/id1245014739

User Reviews

Users praise My Altafiber for being easy to use and convenient for paying bills and managing accounts. However, many reports cite crashes and instability, slow page loads, and issues with logging out or switching accounts. Some users specifically encounter crashes when viewing PDF bills. A subset notes the app prompts for ratings despite settings. Overall, usability is strong when it works, but stability and reliability problems significantly impact the experience.

Pros

Easy to use and user-friendly
Fast and easy bill payment
Convenient for managing accounts
Accessible/easy for seniors to navigate information

Cons

Frequent crashes / instability
Slow page loading / performance issues
Logout / account switching problems
Crashes when viewing PDFs or performing bill-related actions
In-app rating prompt ignores user settings

Recent reviews

I have “In-App Ratings & Reviews” disabled in Apple Settings yet AltaFiber continues to ask for a review. I don’t trust when apps skirt around Apple’s settings.