Features & Capabilities

Quo (formerly OpenPhone) is the all-in-one business phone system for calls, texts, and customer data. It unites calls, texts, shared inboxes, and a mini CRM so every teammate has the context they need to serve customers without missing a beat. Trusted by over 90,000 companies and rated #1 in customer satisfaction on G2, Quo helps teams stay personal at scale.

With AI-powered 24/7 call answering, flexible call flows, and customizable contact properties, you can respond faster and close more deals. Quo grows with you—no complex setup or training required—keeping every conversation organized and human-centered as your business expands.

User Growth & Download Statistics

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
OpenPhone Technologies Inc
Apple Apps Store
https://apps.apple.com/us/app/quo-formerly-openphone/id1241817309
Website:
https://quo.com/

User Reviews

Users like Quo/OpenPhone for its business-focused features and intuitive design, but repeatedly flag serious downsides: unclear or recurring charges, hard onboarding/verification, unreliable messaging/calling, weak support, and post-cancellation billing issues. These recurring themes drive a mixed overall sentiment.
Pros
  • Intuitive UI and ease of use
  • Robust business feature set (texts, calls, voicemail, call recording; integrations)
  • Essential tool for business communications / improves workflows
  • Suitable for managing multiple business lines on a single account
Cons
  • Billing and pricing issues (price discrepancies, unexpected charges, renewals, refunds)
  • Onboarding and number verification friction (rejections, extensive docs, slow/limited support)
  • Reliability issues (undelivered messages, dropped calls, poor call quality, international call billing without success)
  • Poor or bot-dominated customer support / slow responses
  • Post-cancellation problems (account disappears, charges after cancellation, difficulty obtaining receipts)
Recent reviews
I am a travel agent and I communicate with clients a lot over text. Sometimes these texts end up lengthy because I’m sending instructions or responding to their questions etc. This app - which has been great otherwise - fails to send messages when they are a little long. Not even that long, like 2 paragraphs of text. It’s soooo frustrating. The amount of time I spend copy & pasting my text into smaller fragments, and then having to send multiple texts instead of just one long text - is infuriating. Also sometimes I schedule texts to clients with info for checking into the accommodation or finding their driver. Then later realize it failed to send and never notified me that it failed to send. So all this time I thought my clients got that text but they really didn’t. It’s so frustrating. Can you PLEASE change the limit for text message length?! It only tells me the message is too long after a VERY LONG message which it won’t allow me to press send. But when it’s only a slightly long message - it doesn’t tell me it’s too long as I’m typing. Once I click send, it just appears with “failed to send” underneath. It’s just the amount of time I spend fragmenting my text messages - that is the annoying part. I wish I could utilize the schedule text feature more because now I have to schedule 3 separate texts to clients sometimes and then they send out of order, etc. UGH!!!
by sa*****, 2026-06-06

Absolute worst customer service and client experience I’ve ever had. It takes days for someone to reach out to you with an issue. I tried porting a number and it took my entire free trial to do. I effectively got 2 hours of my free trial before I paid $200 for a year. I asked for an extension because I was trying to port a number and they wouldn’t give me one. Then my number wouldn’t make outbound calls for 3 days after it was ported. It’s been 2 days and no has contacted me regarding my issues. Now I’ve paid $200 for a line I can’t use. Also, you can’t control your caller ID unless you have a business with a tax ID. You also can’t text without paying. The whole thing was an absolute scam.
by St*****, 2026-06-05

Not user friendly, my porting was denied every time, and I was charged over 250 for something I can’t even use
by Kr*****, 2026-06-04
View all user reviews ›

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