Overview
Features & Capabilities
User Growth & Download Statistics
- By:
- TRI-AD Actuaries
- Rating:
- 4.50 (837)
2 new ratings
- Version:
- 26.05.01 Last updated: 2026-05-12
- Version code:
- 882536381
- Creation date:
- 2017-05-14
- Compatible devices:
- Size:
- 30.15MB
- URLs:
- Website ,Privacy policy
- Full description:
- See detailed description
- Source:
- Apple Apps Store
- Data ingested on:
- 2026-07-18
- Compare stats and ranking:
- TRI-AD Benefits on the Go vs TRI-AD Retirement
- TRI-AD Benefits on the Go vs Advantage Admin Benefits
- TRI-AD Benefits on the Go vs Advanced Benefit Strategies
Ranking
For Developers
Contact the developer
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User Reviews
Pros
- When it works, the app is easy and convenient for submitting claims.
- Offers data visualizations (pie charts, bar charts) and multiple views for reviewing claims and balances.
- Some users find the app easier to use than other healthcare apps.
Cons
- Frequent login failures and sessions requiring re-authentication; users report being unable to log in or needing to log in again after switching apps.
- Major bugs and instability: crashes, slow loading, and timeouts when using the app.
- Receipt/photo upload issues: cannot attach receipts, uploading stalls, or photos are cropped or not recognized.
- Long customer service wait times and limited support options.
- Claims/funds eligibility problems and misapplied funds across HSA/FSAs, including declines due to cross-account errors.
Recent reviews
App is completely useless
by Ma*****, 2026-04-23
Using TRI-AD and its app makes it so easy and convenient! Other apps I have used are not user friendly.
by RU*****, 2026-01-26
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