Overview

Rating:
4.50 +2
(837)
Version:
26.05.01
Last updated: 2026-05-12
Ranking
#64,660 ▼ 32
Overall

Features & Capabilities

TRI-AD Benefits on the Go provides a single access point for participants to manage their consumer-driven health care and other tax-favored benefit accounts.

  • Accounts: View your benefit accounts and transaction details
  • Cards: View card details, access PIN, mark your card as lost or stolen
  • Claims: Submit a claim, add receipt images, and view pending claims
  • Profile: View and update personal demographic information for yourself and your dependents
  • Alerts: Access important messages from your administrator
  • Settings: Update login preferences

User Growth & Download Statistics

By:
TRI-AD Actuaries
Rating:
4.50
(837)
2 new ratings
Version:
26.05.01 Last updated: 2026-05-12
Version code:
882536381
Creation date:
2017-05-14
Compatible devices:
Size:
30.15MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-18
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
TRI-AD Actuaries
Apple Apps Store
https://apps.apple.com/us/app/tri-ad-benefits-on-the-go/id1234241623
Website:
https://www.tri-ad.com

User Reviews

The TRI-AD app is sometimes easy for submitting claims and offers charted views of balances, but it is plagued by repeated login problems, bugs, slow performance, and receipt-upload failures. Customer service delays and recurring eligibility/fund allocation issues worsen the experience. When functioning, it can be convenient and visually informative, but widespread reliability issues dominate user sentiment.
Pros
  • When it works, the app is easy and convenient for submitting claims.
  • Offers data visualizations (pie charts, bar charts) and multiple views for reviewing claims and balances.
  • Some users find the app easier to use than other healthcare apps.
Cons
  • Frequent login failures and sessions requiring re-authentication; users report being unable to log in or needing to log in again after switching apps.
  • Major bugs and instability: crashes, slow loading, and timeouts when using the app.
  • Receipt/photo upload issues: cannot attach receipts, uploading stalls, or photos are cropped or not recognized.
  • Long customer service wait times and limited support options.
  • Claims/funds eligibility problems and misapplied funds across HSA/FSAs, including declines due to cross-account errors.
Recent reviews
App is completely useless
by Ma*****, 2026-04-23

Using TRI-AD and its app makes it so easy and convenient! Other apps I have used are not user friendly.
by RU*****, 2026-01-26
View all user reviews ›

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