Capitec Bank

Name: Capitec Bank
Rating: 3.1 (77 reviews)
Author: Capitec Bank Limited

By: Capitec Bank Limited

Simplify banking, live better.

Features & Capabilities

The Capitec Bank Chrome extension brings Capitec’s mobile banking experience to your browser. It highlights zero data charges on major SA networks, in-app calling, instant account setup with a selfie and ID, and strong security features to protect your money.

From Transact to Save, Insure, Credit, and Connect, you can manage bills, transfers, savings plans, insurance, loans, and business accounts—plus Capitec Pay, Tap to Pay controls, and fraud protection for peace of mind.

User Growth & Download Statistics

App Payments Privacy & Security

By:

Capitec Bank Limited

Rating:

3.10

(77) 1 new ratings

Version:

3.11.5 Last updated: 2026-05-04

Version code:

885104435

Creation date:

2019-10-20

Compatible devices:

Size:

180.94MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-12

Compare stats and ranking:

Ranking

# 192,842 ▲ 90

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Capitec Bank Limited

Apple Apps Store

https://apps.apple.com/us/app/capitec-bank/id1217842108

User Reviews

User reviews show the Capitec Bank iOS app is praised for its simple, secure experience when it works, but plagued by crashes, setup/verification hurdles (including biometric and SMS-based steps), and authentication issues. Overseas activation and support delays further compound access problems. Overall, sentiment is mixed: good when functional, but reliability and activation frustrations are the dominant recurring themes.

Pros

Overall positive sentiment about the app quality, with users describing it as good or great.
When functional, the app is simple to use and easy to navigate.
Users perceive the app's features and transactions as secure when the app is working.

Cons

Frequent crashes and instability across updates and on various devices (iOS).
Setup/activation issues, including selfie verification and iOS 15.1 problems.
Overseas users face SMS verification activation challenges when trying to use the new app.
Authentication problems such as incorrect passwords or remote PIN errors, hindering access.

Recent reviews

I am a 16 year old user of the capitec bank app. I have been able to use the app just fine until their recent update of changing the age restriction to 18+. I can not look at my balance or even open the app at all. I think this is a completely stupid update as people that are 16+ are able to open their own bank account, but now they can not even use the app. Update: It has been a bit less than a month now, I went to Capitec bank to see if they could help me, they everything but helpful. The lady that helped me said that it was something wrong with my phone and that I need to change my age to 21+ on my iCloud account, but when I checked the age restriction it was 17+ (I am now 17), so I actually do not understand why it isn’t working. I have even tried to login on Capitec’s online banking website, but it says I can not login without checking in with my app account, so I am completely at a loss WORSE UPDATE EVER!

by Ve*****, 2026-06-07

The UI is confusing and slow, and strange limits like only 6 favourites on the home page. Phone number verification reliably fails - with a cryptic message about being unable to “read my phone number” after getting a valid confirmation on WhatsApp. This feels like one of those low code no code apps developed by an ISV not by a cutting edge bank … I didn’t think I would say this but ABSA has a better app experience.

by Co*****, 2026-05-11

Why on earth would Capitec have an 18+ rating on their banking app? Both my kids bank with Capitec but they are unable to view their online balance or use the app because of the app rating. No other banking app has a rating that high. I have Family controls set up on their Apple phones so my daughters can’t even see the app. I think Capitec needs to relook at this.