Hawaiian Electric Mobile

Name: Hawaiian Electric Mobile
Rating: 2 (86 reviews)
Author: Hawaiian Electric

By: Hawaiian Electric

Productivity

Features & Capabilities

The Hawaiian Electric Mobile app provides real-time outage information across Oahu, Maui, Hawaii, Lanai and Molokai, including areas affected, the number of customers affected, and estimated restoration times. It also supports alert and news notifications, geolocation-based outage alerts, outage reporting, and access to county-specific trouble lines. You can sign up for alerts on specific outages and receive updates as they occur.

The app also lets you manage your electric service: view your bill, start/stop service, and pay via Speedpay. An interactive map shows EV fast chargers across the islands with charger type, location, and step-by-step driving directions to help you reach the nearest charger quickly.

User Growth & Download Statistics

App Task Management Privacy & Security

By:

Hawaiian Electric

Rating:

2.00

(86)

Version:

2.1 Last updated: 2025-07-10

Version code:

876270457

Creation date:

2017-07-13

Compatible devices:

Size:

81.57MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-13

Compare stats and ranking:

Ranking

# 218,868 ▼ 544

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Hawaiian Electric

Apple Apps Store

https://apps.apple.com/us/app/hawaiian-electric-mobile/id1215083853

Website:

https://www.hawaiianelectric.com/mobileapp

User Reviews

User reviews largely criticize Hawaiian Electric Mobile for login failures, unreliable outage information, and limited in-app payment features. The app is frequently described as a slow, basic wrapper of the website with weak usability. Some positives note outage updates and the ability to view billing info, but overall reliability and feature gaps (login, billing, outage mapping) dominate the feedback.

Pros

Outage status information and outage map availability in the app can help users during power outages.
Billing information can be viewed in the app after logging in, offering quick access for some users.
During outages, the app may provide outage updates when the website is slow or inaccessible, serving as a useful mobile channel for critical information.

Cons

Frequent login failures and loops, with many users unable to sign in or stay authenticated.
Outage numbers and outage map are often inaccurate or not updated, with ETA missing and sometimes directing users to other channels like social media.
In-app payment functionality is missing or unreliable; users report being unable to pay bills in-app, experiencing fees, or having to re-enter information.
The app behaves like a wrapper around the website with minimal features, slow performance, poor navigation, and sometimes blank screens.
Outage map reliability is inconsistent—maps may not load, may not match online data, or may fail during outages.

Recent reviews

App doesn't work when there's an outage.

by ic*****, 2026-05-15

Stupid s*€^*#Heads why don’t you and all the other stupid charge stations use credit/debit cards? What is your damage? Agenda? You idiots all have to have your own currency? Clowns. All of you CLOWNS.

by So*****, 2026-05-01

There is less information than on the news. The outage numbers are not accurate and there is no ETA on when power will be up. Going into hour 13. And, HECO said they knew power would go down at 2. It went out at 6. They didn’t post anything!! We could have at least made dinner earlier if they would just post information!