Features & Capabilities

Our Mobile App is designed to give you fast, secure account access so you can easily manage your account details, view your bill and your account balance, make payments and find payment locations, schedule alerts and reminders, receive push notifications, and more. Nearly everything you can do from our web portal can now be handled instantly whether you’re at home, at work, or on the go.

User Growth & Download Statistics

App
By:
Horry Electric Cooperative, Inc.
Rating:
2.10
(17)
Version:
1.698.0039 Last updated: 2025-10-23
Version code:
879149843
Creation date:
2014-01-02
Compatible devices:
Size:
174.49MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-04
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Horry Electric Cooperative, Inc.
Apple Apps Store
https://apps.apple.com/us/app/hec-mobile/id785394261

User Reviews

Users frequently praise the app for easy bill payment with stored bank accounts, access to payment history, energy usage monitoring, and alerting features. However, they repeatedly report stability issues during payments (crashes, stuck transactions, data not saved after reopening) and authentication obstacles. The interface is felt to be outdated, navigation can be clumsy, and push notifications sometimes fail. Support resources are weak and rate-information updates poorly communicated. Overall, core payment and monitoring features are valued, but reliability and UX are major drawbacks.
Pros
  • Pay bills easily using a stored bank account
  • View payment history
  • Monitor energy usage and usage data
  • Set up alerts and notifications
  • Generally easy to use / user-friendly
Cons
  • Stability and payment flow bugs after updates (billing history crashes, payments stuck, data sometimes not saved after reopening, inability to scroll to the Send button)
  • Login/authentication difficulties (in-app password rules and occasional login failures after reopening)
  • Outdated UI/UX (looks like an iPhone 4 era; clunky navigation)
  • Push notifications not working
  • Weak support/resources and unclear rate information updates
Recent reviews
they need to update their app so it works with the new iPhones. They charge all this money for electric, but they can’t update their app.
by sm*****, 2026-05-12

Needs update with more information. Especially since rate structure change.
by Db*****, 2025-09-11

Billing history crashes app after update on prepaid account, very annoying forced to use website on computer.
by Co*****, 2024-11-20
View all user reviews ›

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