Valera Health

Name: Valera Health
Rating: 4.8 (3703 reviews)
Author: Valera Health, INC.

By: Valera Health, INC.

Medical

Features & Capabilities

Valera Health delivers compassionate telemental healthcare from home with a network of licensed clinicians offering individual therapy, group therapy, medication management, psychiatry, and more. In-network with many insurances, including Medicare/Medicaid, Valera Health also offers self-pay options and culturally competent care for diverse communities.

Key app features include a free initial consultation, private video sessions, secure in-app messaging with your care team, reminders, and scheduling. The service supports 10 states (AZ, CT, FL, MA, NJ, NY, OR, TX, VT, WA) and 20 languages (including English, Spanish, and Chinese), with Apple Health integration and resources to support wellness.

User Growth & Download Statistics

App Communication Education Privacy & Security

By:

Valera Health, INC.

Rating:

4.80

(3,703) 1 ratings

Version:

2.7.0 Last updated: 2026-01-06

Version code:

881076594

Creation date:

2017-03-14

Compatible devices:

Size:

28.54MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-13

Compare stats and ranking:

Ranking

# 30,434 ▼ 22

Other platforms

Valera Health (v2.7.0)

19,968 4.40

(1,011)

For Developers

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Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Valera Health, INC.

Apple Apps Store

https://apps.apple.com/us/app/valera-health/id1209861092

Website:

https://www.valerahealth.com

User Reviews

Users praise Valera Health for remote therapy and caring therapists, with many reporting life-changing benefits and easy at-home sessions. However, repeated app reliability problems (logins, bugs, video/chat issues), billing and scheduling frustrations, and provider continuity gaps appear across reviews. Experiences with therapists vary, from exceptionally helpful to disappointing. The service can be highly beneficial, but significant app and administrative weaknesses undermine consistency for many users.

Pros

Remote therapy sessions from home provide convenient access.
Compassionate, effective therapists with many reviewers praising individual providers.
Positive therapy outcomes and life-changing moments for several users.
Good initial matching that can pair users with a suitable provider on the first try.

Cons

Frequent app login/out and session stability issues (signing out, slow login).
Ongoing app bugs and usability problems (video chat dropouts, limited/misible messaging, difficulty viewing history).
Billing and scheduling frustrations (billing department issues, unexpected charges or lack of transparency).
Provider continuity and care coordination gaps (provider changes without notice, slow responses from care coordinators).
Inconsistent provider experiences (some therapists highly praised, others disappointing).

Recent reviews

They’ll make an appointment without you being aware until it’s 15 minutes to the appointment and too late to cancel before charges. Conveniently it was also so late in the day I’m currently on hold for 55 minutes trying to speak to someone about this. Don’t sign up for this. The therapists don’t actually do anything and they won’t actually try to help with your issues. Trying to get evaluated? Nah here’s some meds. Trying to get actual help? Nah here’s a passive therapist that doesn’t actually get to the issue.

by Mi*****, 2025-07-14

Their billing department is a nightmare!

by Ri*****, 2025-01-13

I was extremely disappointed with this virtual clinic. The psychiatrist or nurse practitioner is the title she goes by racheal regan dolan was a complete joke who told me “she didn’t care about her patients “ and I made no kind of progress in the 10 years I was there. Don’t go to this virtual clinic because it’s not worth it believe me.