SMART Systems Pro-SMART Shift

Name: SMART Systems Pro-SMART Shift
Rating: 2.3 (45 reviews)
Author: Smile Button Enterprises LLC

By: Smile Button Enterprises LLC

Productivity

Features & Capabilities

For current members of Restaurant Systems pro, put managing your restaurant’s labor hours and dollars at your fingertips. SMART Systems Pro Labor application is part of the only software developed specifically for independent restaurant owners. Use it to quickly and easily communicate with restaurant team members. Owners and managers can use it to review the restaurant’s labor numbers, check schedules and send texts or emails to staff about schedule changes, available shifts and other important information. Team members can exchange, pick up or give up shifts on the app and a manager can approve them via the app. Schedules and the employee list automatically update once a manager approves. PLEASE NOTE: This is not a standalone app and only works if you are a member of Restaurant System spro and have SMART Systems Pro operating in your restaurant.

Compatibility: Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch. Must be an existing Member of Restaurant Systems pro and have SMART Systems Pro operating in your restaurant.

User Growth & Download Statistics

App

By:

Smile Button Enterprises LLC

Rating:

2.30

(45)

Version:

1.4.6 Last updated: 2025-12-15

Version code:

880620004

Creation date:

2017-04-27

Compatible devices:

Size:

23.78MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-07

Compare stats and ranking:

Ranking

# 268,057 ▼ 773

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Smile Button Enterprises LLC

Apple Apps Store

https://apps.apple.com/us/app/smart-systems-pro-smart-shift/id1208408779

Website:

http://restaurantsystemspro.net

User Reviews

Reviews are mixed: many praise ongoing updates, ease of use, and features like switching between stores and training videos, but a large share report persistent glitches, unreliable schedule display, missing or delayed notifications, a cluttered messaging system, and poor customer support. Some users warn about value for money and usability issues (complex steps, perceived high price). Overall, reliability and support remain major pain points despite frequent improvements.

Pros

Regular updates and improvements based on user feedback.
Easy to use / straightforward navigation.
Ability to switch between stores/locations easily.
Training videos and staff training features.
Rich feature set / lots of capabilities.

Cons

Frequent glitches/crashes and unreliable schedule display, often requiring deletions and reinstalls.
Notifications not working reliably and the messaging system is cluttered or hard to use.
Poor customer support experiences, including long hold times and unhelpful or rude staff.
Usability issues for some users, with perceptions that the app is not intuitive or requires computer-like steps.
Questions about value for money and pricing, with users feeling it is not worth the price.

Recent reviews

I have been forced to use this app for the last 3 1/2 years and it has never gotten better. So, now they do an update and we have to delete the app and reinstall the app and good luck if you don’t know your password because they don’t give you an option to reset your password and then when you call and you’re on hold for 20 minutes they pick up and they hang up on you. So yeah great app.said no one.

by Ro*****, 2025-12-17

if you are a friend of the developer please don’t subject your employees to this just to be nice. please save yourself the hell.

by ef*****, 2025-12-17

How do you do not have functionality to update availability that is different each week? How do you not have functionality to allow you to sync your schedule to your phone calendar? we live in a time where people have multiple jobs and availability changes week to week. Not to mention keeping track of work schedules on personal calendars…it’s 2025. Update your basic technology.