Mitel Connect

Name: Mitel Connect
Rating: 4.5 (4834 reviews)
Author: Mitel Networks Corporation

By: Mitel Networks Corporation App

Business

Overview

Version:

1.11.2408.5

Last updated: 2024-09-17

Features & Capabilities

Mitel Connect for iOS brings your desk phone to your pocket. Access enterprise contacts, join conferences with a single tap, and manage calls and voicemails with an enterprise-friendly, redesigned interface.

Key benefits include a dashboard to plan your day, the ability to call colleagues without carrier minutes, one-click meeting joins, business caller ID, quick access via favorites or extensions, and seamless handover between Wi‑Fi and cellular. This app targets Mitel Connect customers and requires the Mitel Connect Mobility Router; emergency calls may use cellular when Wi‑Fi is unavailable, and terms in the EULA apply.

User Growth & Download Statistics

App Communication Privacy & Security

By:

Mitel Networks Corporation

Rating:

4.50

(4,834) 1 ratings

Version:

1.11.2408.5 Last updated: 2024-09-17

Version code:

869000272

Creation date:

2017-08-02

Compatible devices:

Size:

65.64MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-17

Compare stats and ranking:

Ranking

# 27,652 ▼ 200

Other rankings

#38 in connect keyword 24 ▲ 10

Other platforms

Mitel Connect (Formerly ShoreT (v10.11.2408.8)

118,888 1.98

(637)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Mitel Networks Corporation

Apple Apps Store

https://apps.apple.com/us/app/mitel-connect/id1206998099

Website:

https://www.mitel.com/

User Reviews

User reviews mostly report severe reliability problems with Mitel Connect on iOS. Common themes include frequent crashes, instability after updates, and the app failing to stay connected, especially when sent to background or when switching apps. Many reviews note calls and voicemails either don't come through or are delayed, with some calls routing to the device's cellular line instead of the Mitel app. TLS/server connection issues and general vendor reliability add to user frustration. A minority mention helpful customer service, but overall sentiment is overwhelmingly negative.

Pros

Isolated praise for customer service
Occasional reports that the app works when in foreground

Cons

Frequent crashes and stability issues
Unreliable connectivity and background/foreground dropouts
Calls not delivered to the Mitel app or delayed voicemails; routing to cellular
Server/TLS connection issues and general unreliability
Poor or inconsistent customer support experience

Recent reviews

Requires way too much access to way too many functions to work.

by th*****, 2026-04-14

I’ve never been able to get this app to work properly. It seems to have gotten worse and worse over the years, and now, I can’t even check my voicemail. My password doesn’t work on the phone app or the windows app or the website, even though I literally just changed my password this morning.