Durham One Call

Name: Durham One Call
Rating: 1.5 (64 reviews)
Author: County of Durham

By: County of Durham

Productivity

Features & Capabilities

Durham One Call is a Chrome extension that provides a fast, one-tap shortcut to City and County services in Durham, NC. It helps residents discover information and request services quickly, keeping you connected to the right department.

From waste and recycling to pothole repairs and water services, you can initiate service requests directly or call 919-560-1200 to speak with the appropriate department. Designed for productivity, it streamlines municipal interactions on your browser.

User Growth & Download Statistics

App Community Navigation & Mapping

By:

County of Durham

Rating:

1.50

(64)

Version:

4.3.3 Last updated: 2022-05-20

Version code:

849268445

Creation date:

2017-02-08

Compatible devices:

Size:

36.18MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-07

Compare stats and ranking:

Ranking

# 276,714 ▼ 812

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

County of Durham

Apple Apps Store

https://apps.apple.com/us/app/durham-one-call/id1201890986

Website:

http://www.publicstuff.com

User Reviews

The Durham One Call app is plagued by reliability problems and outdated compatibility. Many users report crashes, startup failures, and submissions that don’t populate or process, plus poor follow-up from city services. A few positives persist: photo attachments for reports and in-app bill payments when it worked. Overall, the app shows potential for convenient reporting and payments, but the experience is overshadowed by instability and lack of ongoing updates.

Pros

Allows attaching photos when submitting service requests (e.g., reporting trash or debris).
Historically allowed paying utility bills within the app.
When it works, it provides a convenient channel for submitting service requests and reporting issues to the city.

Cons

Crashes on startup or won't open, closing immediately after tapping the icon.
Requests and payments sometimes fail to populate or submit, preventing actions from completing.
Not updated for years and frequently incompatible with newer iOS devices.
Poor follow-up from the city; requests can be ignored or closed without resolution.
General glitches with login, password resets, and ticket management making the app unreliable.